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Training on Trial: How Workplace Learning Must Reinvent Itself to Remain Relevant [Hardcover]

James D. Kirkpatrick , Wendy Kayser Kirkpatrick
4.0 out of 5 stars  See all reviews (2 customer reviews)
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Book Description

1 Mar 2010
While upbeat lingo abounds about “complementing strategic objectives” and “driving productivity,” the fact is that most training does not make a sig ni fi cant enough impact on business results, and when it does, training profes sion als fail to make a convincing case about the value added to the bottom line. The vaunted “busi ness partnership model” has yet to be realized—and in tough economic times, when the training budget is often the first to be cut, training is on trial for its very existence.

Using a courtroom trial as a metaphor, Training on Trial seeks to get to the truth about why training fails and puts the business partnership model to work for real. Readers on both sides of the “courtroom” will learn how to stop viewing training as a cost center, and bridge the gulf between what learning functions deliver and what business units need to execute their strategies.

A thought-provoking read for trainers and business unit leaders alike, Training on Trial provides a new application of the Kirkpatrick Four-’Level Evaluation Model and a multitude of tips and techniques that allow lessons learned to be put into action now.


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Training on Trial: How Workplace Learning Must Reinvent Itself to Remain Relevant + Implementing the Four Levels: A Practical Guide for Effective Evaluation of Training Programs + Evaluating Training Programs: The Four Levels
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Product details

  • Hardcover: 256 pages
  • Publisher: Amacom (1 Mar 2010)
  • Language: English
  • ISBN-10: 0814414648
  • ISBN-13: 978-0814414644
  • Product Dimensions: 16 x 2.6 x 23.8 cm
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Bestsellers Rank: 206,947 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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Review

"If you are a training manager...if you pay for training or request training, you need to read this book... then strongly suggest your training manager read it, too."―Quality Progress

From the Back Cover

Praise from Training Professionals for Training on Trial:

Training on Trial should be a required read for anyone in the business of buying, building, and delivering training.” — Judith Hale, Ph.D., CPT, Hale Associates

“This book is simply the most important read, now, for anyone engaged in the management and leadership of learning & development activity.” — Craig Hiles, Managing Partner, Whitestone, Inc., UK

Training on Trial both forewarns us of the dangers of becoming complacent training providers and directs us to be proactive…A must-read for all training practitioners in the 21st century.” — David Cory M.A., President, The Emotional Intelligence Training Company, Inc.

“Perhaps, the next time you step into an elevator, you could be greeted by your senior executive with, ‘How’s it going with training?’ In Training on Trial, Jim and Wendy Kirkpatrick help the CLO and staff lay out their ‘opening remarks’ with confidence and foresight. From whatever sector—private, government, or nonprofit—the examples and clear thinking about the Kirkpatrick levels of training evaluation will serve as preparation for your response to the potential plaintiff’s complaint, ‘What has training done to help us?’” — Harold Welch, Ph.D., SPHR System Manager, Leadership and Knowledge Management, U.S. Office of Personnel Management

Training on Trial contains tips, tools, quizzes, examples, and case studies that help you build a ‘chain of evidence.’ Written in an engaging and practical style, Jim and Wendy introduce a new vocabulary that I hope will become common in the L&D world. They have changed the way I think and talk about training with my ‘jury.’” — Glenn Hughes, Director of Global Learning, KLA Tencor, Inc.

“In Training on Trial, Jim and Wendy Kirkpatrick provide learning professionals a practical and realistic guide to remaining relevant to the bottom line…A must-read for anyone in the learning and development arena. — Kimberly Middleton, Supervisor, Learning and Development, Navy Federal Credit Union

“Yes, Training is on Trial, but the verdict is in favor of Jim and Wendy’s latest book.” — Elaine Biech, author of The Business of Consulting and Training for Dummies


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Most Helpful Customer Reviews
1 of 1 people found the following review helpful
By John M. Ford TOP 500 REVIEWER
Format:Kindle Edition
James and Wendy Kirkpatrick reinterpret Donald Kirkpatrick's four-level model of training evaluation. Evidence for training effectiveness can still be divided into reaction to training, learning measured immediately after training, transfer to the work environment, and impact on organizational performance. The authors find the concept of "return on investment" too calculatingly financial. Instead, they offer "return on expectation" as a measure--did we get what we wanted, even if those outcomes are not monetary?

The Kirkpatricks organize the book around the metaphor of a jury trial with the corporate training director as a defense attorney who must save the very life of the Training Department. A major tactic is to become a strategic partner of the other executives using the PARTNER steps of the Kirkpatrick Business Partnership Model. A graphic depiction of this model appears repeatedly in the book. The components are Pledge to work together, Address important jury issues, Refine expectations to define outcomes, Target critical behaviors and required drivers, Necessities for success, Execute the initiative, and Return on Expectations. The acronym is a little contrived, but it does help readers organize and remember the key concepts.

There is a fair amount of practical advice in the book. It is only slightly diluted by lengthy sample "dialogues" between imaginary training directors and executives. There are also real examples of training success in specific business settings. The "stars" responsible for these successes are named and can be contacted for further details.

I recommend this book to anyone with the responsibility of defending training activities in a corporate setting. It is readable, current, and does a good job making a case for the value of training.
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4.0 out of 5 stars Training on Trial 2 Mar 2012
By Rolf Dobelli TOP 500 REVIEWER
Format:Hardcover
Donald Kirkpatrick introduced his four-level Kirkpatrick Model for training evaluation in 1959, and it became a training industry standard. Here, his son and daughter-in-law, Jim D. Kirkpatrick and Wendy Kayser Kirkpatrick, discuss the next step - the Kirkpatrick Business Partnership Model, a seven-part program that training professionals can implement to align their training programs with their company's business objectives. getAbstract recommends this easy-to-read book to training managers, HR officers, instructional designers and related professionals
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Amazon.com: 4.6 out of 5 stars  8 reviews
1 of 1 people found the following review helpful
5.0 out of 5 stars How to measure and protect essential training 5 Mar 2013
By captiii - Published on Amazon.com
Format:Hardcover
In these tough economic times it is inevitable that training will be on the chopping block. For some reason it is seen as a luxury not as an essential element of success.
If you are a training professional faced with documenting and justifying the training programs that you are delivering this book is a must read. It helps provide a construct under which you can challenge the notion that training is a luxury and make the paradigm shift necessary within your organization to show the value added by essential training.
The authors have taken the Kirkpatrick Four Levels and used them as a foundation for the defense of training. They have targeted the critical behaviors and the drivers required to develop, maintain and establish an understanding of the training return on investment.
1 of 1 people found the following review helpful
5.0 out of 5 stars The Verdict Is In 8 Mar 2011
By Pamela L. Robinson - Published on Amazon.com
Format:Hardcover|Amazon Verified Purchase
When Donald Kirkpatrick gave us the four levels of evaluation in the 1950's, he gave us a tool for evaluation for Human Performance Technology that endures to this day. Others have developed their own models, including Phillips's ROI, but they all build on the foundation that Kirkpatrick laid. Now, Don's son Jim and his wife Wendy have taken the Kirkpatrick model a step further. By creating the Business Partnership Model, all the best practices in HPT converge. Training on Trial makes the case for evaluation and the Partnership Model. The current economic climate makes this even more relevant as training departments struggle to prove their worth. This is an easy read because it makes so much sense and rings so true. It is an essential addition to my Kirkpatrick library.
3 of 4 people found the following review helpful
5.0 out of 5 stars Training on Trial is a must read 24 Sep 2010
By Jerry B. - Published on Amazon.com
Format:Hardcover|Amazon Verified Purchase
Jim and Wendy have written a book that needs to be required reading of every employee that considers themself an educator, learning professional, instructional designer, etc. Building on the original four levels of Don Kirkpatrick, they have created the Kirkpatrick Business Partner Model that provides an easy to use, but critical framework for how all training request should be approached, managed, developed, and yes, evaluated. I have been working in the training & development space for 18 years. This book changed forever how I view the critical responsibilities of my job as I support my business partners at my organization. The KBPM will be the cornerstone of our organization's efforts to prove the value of our training efforts.
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