or
Sign in to turn on 1-Click ordering.
Trade in Yours
For a 0.91 Gift Card
Trade in
More Buying Choices
Have one to sell? Sell yours here
Sorry, this item is not available in
Image not available for
Colour:
Image not available

 
Tell the Publisher!
Id like to read this book on Kindle

Don't have a Kindle? Get your Kindle here, or download a FREE Kindle Reading App.

The Training Evaluation Pocketbook (Management Pocketbooks) [Paperback]

Paul Donovan , John Townsend , Phil Hailstone
4.0 out of 5 stars  See all reviews (3 customer reviews)
RRP: 8.99
Price: 8.10 & FREE Delivery in the UK on orders over 10. Details
You Save: 0.89 (10%)
o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o
Usually dispatched within 10 to 13 days.
Dispatched from and sold by Amazon. Gift-wrap available.
Trade In this Item for up to 0.91
Trade in The Training Evaluation Pocketbook (Management Pocketbooks) for an Amazon Gift Card of up to 0.91, which you can then spend on millions of items across the site. Trade-in values may vary (terms apply). Learn more
There is a newer edition of this item:
Training Evaluation Pocketbook Training Evaluation Pocketbook
6.68
In stock.

Book Description

1 Sep 2004 Management Pocketbooks
How successful is your training? What impact has it made? The Training Evaluation Pocketbook explains - succinctly, visually and with abundant informative examples - how to measure your training results. Authors Paul Donovan of the Irish Management Institute and John Townsend of the Master Trainer Institute have, following their successful collaboration on The Facilitator's Pocketbook, teamed up once again to produce what is set to become another pocketbook classic. In order to 'demystify' the process of evaluating training events, the pocketbook identifies nine possible outcomes to measure: reaction to training, satisfaction with the way training was organised, knowledge acquisition, skills improvement, attitude shift, behaviour change, organisational results, return on investment and psychological capital.

Frequently Bought Together

The Training Evaluation Pocketbook (Management Pocketbooks) + The Training Needs Analysis Pocketbook (Management Pocketbooks) + Trainer's Pocketbook
Price For All Three: 19.98

Some of these items are dispatched sooner than the others.

Buy the selected items together


Product details

  • Paperback: 96 pages
  • Publisher: Management Pocketbooks (1 Sep 2004)
  • Language: English
  • ISBN-10: 1903776236
  • ISBN-13: 978-1903776230
  • Product Dimensions: 14.9 x 10.5 cm
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Bestsellers Rank: 449,467 in Books (See Top 100 in Books)

More About the Author

Discover books, learn about writers, and more.

Inside This Book (Learn More)
Explore More
Concordance
Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt | Back Cover
Search inside this book:

Sell a Digital Version of This Book in the Kindle Store

If you are a publisher or author and hold the digital rights to a book, you can sell a digital version of it in our Kindle Store. Learn more

What Other Items Do Customers Buy After Viewing This Item?


Customer Reviews

4 star
0
3 star
0
1 star
0
4.0 out of 5 stars
4.0 out of 5 stars
Most Helpful Customer Reviews
1 of 1 people found the following review helpful
5.0 out of 5 stars Brilliant 19 Feb 2010
Format:Paperback
As a trainer, I'm often thinking about a million different things at once and this book has really assisted me in thinking about my training evaluation and the most effective way that I can do it as well as the importance of evaluating my training.

The pocketbooks are a great series, there's no waffle; it's just straight to the point which is what I like. I love the illustrations throughout the book and you can tell that it has been written by an experienced person. I fully recommend this book and if you are a trainer, take a look at the other books in this series - they are worth a read.
Comment | 
Was this review helpful to you?
5.0 out of 5 stars A Different Approach to Training Evaluation 4 Jun 2011
By John M. Ford TOP 500 REVIEWER
Format:Paperback
Paul Donovan and John Townsend depart from the usual "levels" characterization of training evaluation. Their model encourages us to choose from nine types of training outcomes. The possible outcomes are (from page 7):

- Reaction to training
- Satisfaction with the organization providing training
- Knowledge acquisition (information learned)
- Skills improvement
- Attitude shift
- Behavior change
- Results (impact on the organization's mission)
- Return on Investment
- Psychological capital (impact on "corporate image")

Before we evaluate an instance of training, we should select the subset of these outcomes that has value in our context. This perspective is an improvement over those that assume the universal importance of some outcomes over others. It is also realistic in acknowledging that not all important outcomes focus on learning or even performance. The book includes a chapter for each of the nine outcomes, explaining their strengths and limitations and providing concrete advice about how to measure them. There is sufficient information to help human resources specialists conduct a first-ever evaluation of a training course.

The Further Readings section references a cross section of in-depth books on training evaluation. I recommend The Training Measurement Book: Best Practices, Proven Methodologies, and Practical Approaches by Josh Bersin as a more current alternative to the ones provided by the authors.

This book is part of the Management Pocketbook series. These books provide quick overviews of various topics managers need to know about. The format is similar to printed slides from a PowerPoint presentation, allowing quick review of fundamental information that is organized in a familiar way.
Comment | 
Was this review helpful to you?
0 of 1 people found the following review helpful
2.0 out of 5 stars Beginner's look at evaluation 23 Feb 2010
Format:Paperback
This is fine as a very basic skim introducing levels of training evaluation. Takes half an hour to read. If that's what you're after, it's quick and easy, but if you've been more than a few months in a training role it won't tell you anything you haven't picked up already.
Comment | 
Was this review helpful to you?
Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com: 5.0 out of 5 stars  1 review
5.0 out of 5 stars A Different Approach to Training Evaluation 1 July 2009
By John M. Ford - Published on Amazon.com
Format:Paperback|Verified Purchase
Paul Donovan and John Townsend depart from the usual "levels" characterization of training evaluation. Their model encourages us to choose from nine types of training outcomes. The possible outcomes are (from page 7):

- Reaction to training
- Satisfaction with the organization providing training
- Knowledge acquisition (information learned)
- Skills improvement
- Attitude shift
- Behavior change
- Results (impact on the organization's mission)
- Return on Investment
- Psychological capital (impact on "corporate image")

Before we evaluate an instance of training, we should select the subset of these outcomes that has value in our context. This perspective is an improvement over those that assume the universal importance of some outcomes over others. It is also realistic in acknowledging that not all important outcomes focus on learning or even performance. The book includes a chapter for each of the nine outcomes, explaining their strengths and limitations and providing concrete advice about how to measure them. There is sufficient information to help human resources specialists conduct a first-ever evaluation of a training course.

The Further Readings section references a cross section of in-depth books on training evaluation. I recommend The Training Measurement Book: Best Practices, Proven Methodologies, and Practical Approaches by Josh Bersin as a more current alternative to the ones provided by the authors.

This book is part of the Management Pocketbook series. These books provide quick overviews of various topics managers need to know about. The format is similar to printed slides from a PowerPoint presentation, allowing quick review of fundamental information that is organized in a familiar way.
Was this review helpful?   Let us know
Search Customer Reviews
Only search this product's reviews

Customer Discussions

This product's forum
Discussion Replies Latest Post
No discussions yet

Ask questions, Share opinions, Gain insight
Start a new discussion
Topic:
First post:
Prompts for sign-in
 

Search Customer Discussions
Search all Amazon discussions
   


Look for similar items by category


Feedback