- Paperback
- Publisher: Mechanical Industry Press; 1 (1 February 2009) (1991)
- ISBN-10: 7111259874
- ISBN-13: 978-7111259879
- Average Customer Review: 5.0 out of 5 stars See all reviews (3 customer reviews)
Toyota Culture: The Heart and Soul of the Toyota Way
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4 of 4 people found the following review helpful
Format:Hardcover|Amazon Verified Purchase
Lean is not sustainable without the culture to support it. This culture is a complex amalgam of leadership values, open communication, training and development, and measures to build trust. People are the key and, indeed, the early name for the Toyota Production System was the "Respect for Humanity" system. "Toyota Culture" describes how a supportive and continuously improving culture has been developed at Toyota's American plants. The book goes into considerable detail of the "People Value Stream" at Toyota and how it is sustained and developed. It is a long book packed with insights and case studies, but there are no quick fixes here - no "do this and you'll be sorted in a year" magic pills. It's a slow process of building trust and working together. That's what lean is all about and this book is essential reading for anyone aiming to build a continuously improving lean organisation for the long term. It is true that there are no quick fixes but surely the results, and the joy of working in such an organisation, make the effort worthwhile.
2 of 2 people found the following review helpful
Format:Hardcover
This book goes beyond the buzzword Lean as it is seen now.
Lean is not only flow in production and saving money. It also looks further.
It has to do with the people that are doing it. They do it in an environment created for them to excell. This makes a company "Lean". Nice book
Lean is not only flow in production and saving money. It also looks further.
It has to do with the people that are doing it. They do it in an environment created for them to excell. This makes a company "Lean". Nice book
1 of 1 people found the following review helpful
Format:Hardcover
The Heart and Soul of the Toyota approach is almost a religion, with a set of long term values and beliefs. Lean means developing a challenged life long workforce with a vision for many years ahead - it is nothing to do with cutting staff costs, redundancy etc.
Anyone who works in healthcare should read this book - our values should be so similar, and our engagement of our workforce very much on the same lines. We know "top down" management does not work in healthcare, yet like one of Einstein's madmen we repeatedly do the same thing and are surprised when it goes wrong in the same way. Our staff have the answers, they are not the problem.
Don't do lean unless you have read this book.
Great book, rivetting read - buy it - it is so cheap!
Anyone who works in healthcare should read this book - our values should be so similar, and our engagement of our workforce very much on the same lines. We know "top down" management does not work in healthcare, yet like one of Einstein's madmen we repeatedly do the same thing and are surprised when it goes wrong in the same way. Our staff have the answers, they are not the problem.
Don't do lean unless you have read this book.
Great book, rivetting read - buy it - it is so cheap!
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