Total Training Microsoft Outlook 2010 (PC)

Are you under the impression that Outlook is about e-mail? Well, you're not wrong but if that's all you think it is you are far from being fully accurate! Outlook is a personal information management system that allows you to create, organize and manage information. In this series you will learn how to fully utilise the extensive capabilities of Outlook, allowing you to better manage your information and your time. You'll learn there's more to e-mail, calendars, contacts, tasks and notes than just "Send" or "Save" including a whole set of tools that will make you more efficient and professional by integrating information in one place and using a common set of tools

This training includes the program-specific features that are mapped to the Microsoft Office Specialist (MOS) certification exam for the corresponding product. MOS certification validates proficiency for individuals who PASS the certification exam, and shows that they can meet globally recognized performance standards.

Total Training, Inc. is a pioneer in innovative online and DVD-based training for leading creative design, digital video, and office productivity software programs. Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business.

Chapter 1: INTRODUCING OUTLOOK 2010 (60 min)
1. What is Outlook?
2. Understanding E-mail Communication
3. Viewing & Adding E-mail Accounts
4. Using Outook with Microsoft Exchange
5. Understanding Outlook Data Files
6. Customising Outlook Today
7. Using the To-Do Bar

Chapter 2: COMPOSING BASIC E-MAIL (63 min)
1. Understanding E-Mail Formats
2. Addressing & Subject Lines
3. Setting Message Options
4. Adding Signatures
5. Including Attachments
6. Taking Advantage of Quick Steps

Chapter 3: CREATING MORE ELEGANT E-MAIL (37 min)
1. Creating Messages with Stationery & Themes
2. Using Tables, Images, Quick Parts & Hyperlinks in Messages
3. Reviewing Messages
4. Modifying Default E-Mail Options

Chapter 4: MANAGING INCOMING MESSAGES (75 min)
1. Setting Automatic Replies & Controlling Send/Receive
2. Managing Inbox Views
3. Working with Attachments
4. Replying to & Forwarding Messages
5. Flagging Messages & Setting Up Reminders
6. Resending, Tracking & Recalling Sent Messages
7. Managing Junk Mail

Chapter 5: MANAGING OUTLOOK FOLDERS (54 min)
1. Searching through E-mail
2. Creating Additional Folders
3. Moving Messages Manually & with Rules
4. Deleting Items & Managing Mailbox Size
5. Archiving

Chapter 6: STAYING ORGANIZED WITH THE CALENDAR (73 min)
1. Calendar Views
2. Setting Calendar Defaults
3. Creating Appointments & Events
4. Forwarding & Moving Appointments, The Reminders Window
5. Creating Recurring Items
6. Assigning & Customizing Colour Categories
7. Organising & Scheduling Meetings
8. Responding to, Contacting Attendees, Tracking & Canceling Meetings
10. Sharing & Viewing Calendars

Chapter 7: KEEPING TRACK OF CONTACTS (32 min) 1. Creating Contacts
2. Customizing Business Cards
3. Creating Contact Groups
4. Using the People Pane & the Outlook Social Connector

Chapter 8: GETTING THINGS DONE WITH TASKS (28 min) 1. Creating Notes & Tasks
2. Assigning Tasks & Adding Them to the Calendar
3. Credits