Firstly, as a previous reviewer said, this is a great looking TV. I checked it out in the flesh before I placed my order via Amazon and I was excited about it being delivered. Unfortunately, that is where the excitement ended.
Upon arrival I attached the tv effortlessly to the wall mount that I had purchased along with it. Fitting the wall mount was simple and effective and I was up and running in no time. Within seconds of turning it on however I noticed that there was a large luminous pair of "dead" pixels just to the left of the centre of the screen. I immediately packaged it back up, contacted Amazon, and ordered a replacement. A few days later the replacement arrived. I turned it on and...yep, the new set had a similar problem. But on this occasion the picture was only affected by one slightly less noticeable red "dead" pixel, again to the left of centre. Not only that but this set appeared to suffer from a dim humming type noise whenever the set was on. Extremely unhappy, I packaged this set up too and proceeded to cancel my order. I am in the process of returning this item too and am expecting a full refund.
In terms of other aspects of the product, I found the screen to be capable of displaying decent imagery and colour from head-on, but if you are slightly to the side, or even above or below, a direct line of sight view the images darken and become difficult to distinguish. The sound quality is also not class leading: I'd expect better from even a 19" TV.
In addition to the screen quality gripes I found the remote control to be poorly laid out and totally non-intuitive. The channel buttons are fine and of a nice size but the additional service buttons (such as those for selecting text/digital services, sound and picture modes) are too small and somewhat unresponsive.
OK, so I may have been the unfortunate recipient of tvs from a faulty batch but I suspect not. I also don't think I have been overly picky. With so many reliable sets on the market we have no responsibility to accept second best or devices that are not fully fit for purpose; especially when they are brand new. As anyone knows, faulty pixels are irritating at the worst of times, but on a tv as small as this they are very, very easy to spot, and detract from the overall quality of the viewing experience.
In summary, I was wholly disappointed by this set and am looking forward to receiving my Samsung replacement.