TomTom XL Satellite Navigation System - Western Europe: Amazon.co.uk: Electronics & Photo

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Customer Reviews

43 Reviews

5 star:		(17)
4 star:		(16)
3 star:		(2)
2 star:		(3)
1 star:		(5)

Average Customer Review

3.9 out of 5 stars (43 customer reviews)

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82 of 83 people found the following review helpful:

5.0 out of 5 stars Absolutely brilliant!, 1 Dec 2008

By	J. Delaney - See all my reviews (REAL NAME)

This is without doubt the best satnav on the market at the moment. The maps are clear, the screen info can be customised, the choice of voices is good (male/female) and programming an address is easy - especially as you can simply enter a postcode. Other useful information is "places of interest" where it will give you details of places near your destination or on the route such as restaurants, tourist attractions, etc. with telephone numbers and more.

I had a Garmin before and this knocks the spots of it. The people who run it down have obviously never had satnav before and if it is your first one it does take some getting used to the instructions. For example when it says "turn right in 400 yards" you have to watch the countdown to 400 yards if you are no good at judging distances because there could be another right turning in 200 yards which you may well take by mistake. All the wrong turnings are user errors not the satnav which is absolutely brilliant and has taken me all over Europe on many many occasions with absolutely no problems whatsoever. And an added bonus is the warning sound when there is a speed camera or when you are going over the speed limit in a given area - and this works all over Europe too!

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54 of 55 people found the following review helpful:

2.0 out of 5 stars Let down by poor customer support., 22 Jan 2009

By	Dennis Watts "dennis10825" (Kent, UK) - See all my reviews (REAL NAME)

I bought one of these, i got to use it once before the thing completely died. The software on the unit is by far the best designed, it's a shame the hardware is getting increasingly unreliable with every generation, they're made as cheap as possible now. This would be forgivable if tomtom had decent customer support to back their products up. They only work normal office hours for phone support and it takes ages to get through. Then if you email them you can expect to wait a week or more for a reply! If they had decent customer support i'd have given them 4 or 5 star. In the end i returned the thing to Halfords for a full refund.

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62 of 64 people found the following review helpful:

4.0 out of 5 stars TomTom One XL with Western Europe Map, NOT UK & ROI, 23 Sep 2008

By	J. Kearney "jk_llanes" (Spain & Ireland) - See all my reviews (REAL NAME)

I bought this product in Spain, driving back to Ireland through France.
The quality of the map in Spain and France is very good. I had several customer meetings both in Madrid and Paris suburbs and the device got me there every time in the time scale predicted. The traffic camera alerts were useful and accurate.
Once I got back to Ireland, I found the device to be pretty good, but not as accurate detail as in Continental Europe. There are no traffic camera alerts as far as I can tell. I was looking to plan a trip to Northern Ireland and there are some details lacking on the map, since I could not find the place names.
This is, I think, the difference between getting the UK & ROI map and the Western Europe Map. If you're looking for such detail in both regions, you should invest in both maps to install on your device.
I liked the Tom Tom Home software which gives you the ability to update the map details and also to personalise the device, e.g. put a security code on it. I have already replaced the arrow icon with an image of my car. I also found an excellent freeware software "Tyre", that allows you to plan trips using Google Maps and then download them into the device.

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Most Recent Customer Reviews

4.0 out of 5 stars TomTom XL
The TomTom XL has an impressive and convenient wide screen with improved control features. It also has a much improved mounting system which can be folded away together with the... Read more

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I am very pleased with this product it does exactly what it is meant to do without fuss or failure.

Published 10 days ago by P. C. Preece

5.0 out of 5 stars TomTom XL does what it says on the tin
Have used it several times in France, UK and Belgium and hasn't let me down once. A few roads have changed in France which haven't found their way on the map yet but apart from... Read more

Published 15 days ago by Mr. G. Van Der Maten

1.0 out of 5 stars Disappointed
Very disappointed with the product as We live in Guernsey, Channel Islands and the Tom Tom doesnt work here, had we been told this we would not have bought it how come it works in... Read more

Published 23 days ago by Ann Naftel

5.0 out of 5 stars Good product, fast delivery
Very good price- especially with the european maps!
My dad loved it!!!!!! Fast, simple and easy to use.

Published 28 days ago by Craig Prince

5.0 out of 5 stars Brilliant GPS device
I got this device a few months ago... it's been brilliant each time I use it. Definitely useful for a regular traveller. Read more

Published 1 month ago by Chris Griner

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This sat nav is a must for any traveller. It is simple to use and very effective. Found us a couple of short cuts from Cardiff airport to the West coast of Wales... Read more

Published 1 month ago by Shelagh

4.0 out of 5 stars No Frills, No Fuss, No Problems
This is my first Sat Nav and, having scoured the internet, opted for the Tom Tom XL. Early impressions: good touch screen display, clear menu, picks up signal easily, recalculates... Read more

Published 1 month ago by T. Leyhane

4.0 out of 5 stars nice, neat package
I have had no problems operating and using, but expected nothing else from a Tom Tom (and paying top dollar). Read more

Published 1 month ago by G. Ramakrishnan

5.0 out of 5 stars An excellent piece of kit.
This is an excellent piece of kit. Bought it to go abroad through France and was very impressed with it. Read more

Published 1 month ago by Mr. A. F. Carroll

› See all 43 customer reviews...

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TomTom XL - All the features of ONE with widescreen

LATEST MAP GUARANTEE

TOMTOM MAP SHARE

'HELP ME!' MENU

PRE-INSTALLED SAFETY CAMERA LOCATIONS

TOMTOM HOME - FUTUREPROOF

4.3" WIDE TOUCHSCREEN

NEW EASYPORT MOUNT

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