I bought the Tiptel Retell 332 about a month ago after the death of our 20 year old machine. So far I have been very pleased with the quality of message I get from the Tiptel. I do like the idea that I will not loose any messages in the event of a power failure, unlike the old machine which always seemed to have low batteries during a power failure. All I require is a simple machine that gives quality messages and the Tiptel certainly has not disappointed. One problem I did have was setting the machine up as it will do so much and my knowledge of all new electrical devicesbeing limited, I found the operating manual a wee bit daunting. But now that I have had the machine for over a month I am more familiar with the controls, and would certainly buy the same machine again.