If the toy is half as good as the personal service to get it to us we'll be very pleased. We live in Dubai and ordered this on 3rd December hoping it would arrive at Granny's house in Scotland before the 11th when she flies out to be with us for Christmas. On 4th December Vaughan emailed us to say it would be dispatched on Friday 7th. We asked (very nicely of course) if it could be sent any earlier in view of Granny's impending departure, and he replied to say it would be in the post that day. Sure enough, it arrived in Aberdeen on Saturday 8th December. Thank you acornstore and Vaughan for the personal service.