- Paperback: 155 pages
- Publisher: Kingsham Press Ltd (Jan 2005)
- Language English
- ISBN-10: 1904235107
- ISBN-13: 978-1904235101
- Product Dimensions: 24.2 x 17.4 x 1.6 cm
- Amazon Bestsellers Rank: 2,258,773 in Books (See Top 100 in Books)
- See Complete Table of Contents
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Product Description
Book Description
Thriving in unpredictable times is a phenomenon which many across sectors would readily acknowledge. The relentless pace and extent of change, uncertainty, rising expectations of stakeholders and technological advances that contribute to such unpredictability are factors which require new ways of thinking and acting. Some, particularly those in the manufacturing and production world have had to confront and manage these situations more readily given the competitive nature of their sector. But can lessons and insights from this sector be transferred to the world of health and social care?
In this engaging account, practitioners from the world of production have teamed up with colleagues from the world of health care to answer in the affirmative. They demonstrate the potential that can be realised from transferring learning across sectors derived from the improvement approach known as 'agility'.
The concept of 'agility' was developed in the USA by organisations embracing a philosophy that treats each customer as unique, leverages resources through applying various improvement methods, focuses on the ability of production lines and employees to continually adapt and co-evolve with changing conditions. In sum, it is about the ability to sense, interpret, plan and to act to create changes that will allow the organisation to better meet the changing demands placed upon it.
This book is a wonderful blend of theory and practice. Reflective insights and hands on experiences are expertly crafted throughout. The thirteen chapters provide essential coverage on conceptual issues, techniques and approcahes, illustrative case studies to policy dimensions.
About the Author
Sarah Fraser is Visiting Professor at Middlesex University and an Independent Consultant. Maxine Connor is Director of the Learning Alliance, and NHS virtual team in the north of England, and Dave Yarrow is Head of the Centre for Business Excellence at Newcastle Business School, UK
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