The author states her case in a compelling and gripping manner that draws the reader in and makes him/her ask themselves what would they do if they were in that position. She does it in a way that exposes both the savagery and the emotion that was present throughout the conflict.
She does it from a point of view that should be biased but is not. She states her case and explains why she believes that many would do what the perpetrators did in that instant.
Those who state they have studied the Balkans extensively and accuse this book of bias do so without knowledge at all for only by being there and living through it can anyone have believed what was happening. I did. I saw horror, murder, pain and hurt inflicted by all sides. I also saw humour, strength, life and abhorrence at what was happening. This book explains it from one side, NOT against any other.
The people of the Balkans have been through Hell itself and are trying to emerge from the other side. Maybe this book is the beginning of an attempt to understand and in doing so, stop it happening again.
To anyone who wishes to see what happens, it is vital that you read this. It will shock. It will tear at your heart and your mind. It may also open your eyes.