Rob writes with common sense and love for all dogs. He trains them with kindness and understanding and that is what we all should be doing. He gives simple advice and shows the reasons behind it. Every dog owner should be given this book as compulsory and they should listen to what Rob says and do what he advises! He makes it clear that dogs do not understand English, they only understand that you are angry or happy and react accordingly. When owners say "My dog knew he was wrong", well actually he didn't! He knew you were angry but didn't know why. Rob tells you everything you need to know, simply. Think about it from the dog's point of view and understand that you have to teach the dog what the English words mean, before they will understand them! Great work; great person.