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Product Description
Your hands-on guide to the secrets of Toyota's success! Jeffrey Liker first revealed the management principles Toyota's worldwide reputation for quality and reliability in the international bestseller "The Toyota Way". Now, he and Toyota veteran David Meier take those lessons a step further with "The Toyota Way Fieldbook". You'll receive the diagnostic tools, worksheets, and exercises - many adapted from Toyota originals - so you can craft the most effective approach for your organization. Learn how to develop a long-term philosophy of cost reduction, build a culture that stops to fix problems quickly, develop leaders that live your system, and transform your company into a true lean learning organization that continuously improves, meets the needs of its customers, and positions itself for long-term success.Most importantly, you'll understand the thinking behind lean tools and approaches so you can implement Toyota's 4P Model for success in your organization: Philosophy - the company is a vehicle for adding value to customers, society, the community, and its associates; Process - when leaders follow the right process they get the right results, including long-term cost-reduction and quality improvement; People and Partners - add value to an organization by challenging its people and partners to grow and become more skilled and confident; and, Problem solving - continuously solve root problems to drive organizational learning.
From the Back Cover
Your hands-on guide to the secrets of Toyota's success!
Jeffrey Liker first revealed the management principles Toyota's worldwide reputation for quality and reliability in the international bestseller The Toyota Way.
Now, he and Toyota veteran David Meier take those lessons a step further with The Toyota Way Fieldbook. You'll receive the diagnostic tools, worksheets, and exercises--many adapted from Toyota originals--so you can craft the most effective approach for your organization.
Learn how to develop a long-term philosophy of cost reduction, build a culture that stops to fix problems quickly, develop leaders that live your system, and transform your company into a true lean learning organization that continuously improves, meets the needs of its customers, and positions itself for long-term success.
Most importantly, you'll understand the thinking behind lean tools and approaches so you can implement Toyota's 4P Model for success in your organization:
Philosophy--The company is a vehicle for adding value to customers, society, the community, and its associates.
Process--When leaders follow the right process they get the right results, including long-term cost-reduction and quality improvement.
People and Partners--Add value to an organization by challenging its people and partners to grow and become more skilled and confident.
Problem solving--Continuously solve root problems to drive organizational learning.
Inside This Book
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First Sentence
Toyota's success as a company has been well documented. Read the first page
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
Toyota's success as a company has been well documented. Read the first page
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Concordance
Browse Sample PagesConcordance
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Most Helpful Customer Reviews
4 of 4 people found the following review helpful
Format:Paperback|Amazon Verified Purchase
I'll start with the bottom line: this is essential reading for anyone who really wants to understand what "lean" is about - but don't expect detail on the tools of lean: it's not really a fieldbook in that sense.
The good things: the book is really well written and the case studies are good ones. The description of the Toyata Way (or Toyota Production System -TPS) is detailed and logical. Above all I like the fact that this book emphasises the fact that TPS is more than a set of tools, and in fact if you just use the tools you're unlikely to get more than a few short term benefits and will risk backsliding in the longer term. So for a really thorough understanding of TPS, this book is great.
The not so good: the authors openly admit that this book does not attempt to describe the tools of TPS in any detail. This is a flaw and undermines its use as a fieldbook. In fact I'd go so far as to say this is not actually a fieldbook at all because it doesn't have the detail you'd need to use it "in the field" What it does try to do, reasonably successfully, is explain how you would approach using TPS in practical terms, so in that sense I can see why the fieldbook label was chosen. But it could have been so much better and richer if only the tools were described in detail too.
So if what you want is a book that will tell you how to do value stream mapping, 5S, etc. then you won't find that here. But used alongside such books, this book is an invaluable addition.
The good things: the book is really well written and the case studies are good ones. The description of the Toyata Way (or Toyota Production System -TPS) is detailed and logical. Above all I like the fact that this book emphasises the fact that TPS is more than a set of tools, and in fact if you just use the tools you're unlikely to get more than a few short term benefits and will risk backsliding in the longer term. So for a really thorough understanding of TPS, this book is great.
The not so good: the authors openly admit that this book does not attempt to describe the tools of TPS in any detail. This is a flaw and undermines its use as a fieldbook. In fact I'd go so far as to say this is not actually a fieldbook at all because it doesn't have the detail you'd need to use it "in the field" What it does try to do, reasonably successfully, is explain how you would approach using TPS in practical terms, so in that sense I can see why the fieldbook label was chosen. But it could have been so much better and richer if only the tools were described in detail too.
So if what you want is a book that will tell you how to do value stream mapping, 5S, etc. then you won't find that here. But used alongside such books, this book is an invaluable addition.
2 of 2 people found the following review helpful
Format:Paperback
There are some books that are special. They make a real impact in your reflection. This is one! Well organized in the sequence to go through the 4 principles of Toyota Way. Easy to read. Facilitates comprehension and reflection on each lesson learned.
The authors have done an outstanding job to help general public, and specially business leaders and people working on the continuous improvement spirit, to learn not focusing on the tools - you always have guides and other materials to learn about each tool - but focusing on the SYSTEMIC vision of the lean paradigm.
The authors have done an outstanding job to help general public, and specially business leaders and people working on the continuous improvement spirit, to learn not focusing on the tools - you always have guides and other materials to learn about each tool - but focusing on the SYSTEMIC vision of the lean paradigm.
6 of 7 people found the following review helpful
Format:Paperback|Amazon Verified Purchase
This books explores the 12 philosophies of lean management as seen in the Toyota Production System. It is not a "how to" book - there are no methodologies for lean tools; rather the book explores lean principles and concepts in considerable detail (400 + pages) and how they can be applied in practice. To my mind the best elements of the book are the sections on problem solving and implementing lean. As a whole the book suffers from a dense style that makes it heavy going at times. The book also suffers from some gaps - insufficient space is given to how to achieve "flow" in an organisation with very variable demand. In addition, the book mentions the use of temporary staff to manage demand peaks but says nothing about how these people are recruited, trained, managed and involved in lean. The feeling is left that these are the "cannon fodder" of lean.
Overall this is probably essential reading for anyone involved in lean - but be ready for heavy going !.
Overall this is probably essential reading for anyone involved in lean - but be ready for heavy going !.
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