- Hardcover: 240 pages
- Publisher: Palgrave Macmillan (13 Mar 2002)
- Language English
- ISBN-10: 0333987969
- ISBN-13: 978-0333987964
- Product Dimensions: 24.1 x 20 x 1.7 cm
- Average Customer Review: 4.0 out of 5 stars See all reviews (6 customer reviews)
- Amazon Bestsellers Rank: 5,197,235 in Books (See Top 100 in Books)
- See Complete Table of Contents
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Product Description
Review
'This book provides an excellent overview of the complex field of change management. Relevant theories are clearly explained and closely linked to practical examples and exercises. Thoroughly recommended.' - Katie Truss, Director of the Centre for Research in Employment, Skills and Society; Professor of Leadership, HRM and Organization, Faculty of Business and Law, Kingston University, UK
'This is an excellent overview to the body of knowledge connected to the theory and management of change. It's enjoyable to read and covers an unexpectedly wide range of material, all within the context of a process model of change.' - Suzanne Pollack, Henley Business School, University of Reading, UK
'A comprehensive core study text suitable for any students of change management or managers who need to know more about the subject. Its excellent literature review, case studies and exercises for each of the topics allow readers to evaluate their own experience in the change management context. I would not hesitate to recommend it as a core text for any of my students.' - Sylvie Jackson, Senior Lecturer in Change Managment and Performance Measurement, Department of Engineering Systems and Management, Cranfield University, UK
'A thoughtful textbook that presents a richly combined view of both theory and practice in managing change.' - Muayyad Jabri, Associate Professor, School of Business, University of New England, Australia
--This text refers to the Paperback edition.
'This is an excellent overview to the body of knowledge connected to the theory and management of change. It's enjoyable to read and covers an unexpectedly wide range of material, all within the context of a process model of change.' - Suzanne Pollack, Henley Business School, University of Reading, UK
'A comprehensive core study text suitable for any students of change management or managers who need to know more about the subject. Its excellent literature review, case studies and exercises for each of the topics allow readers to evaluate their own experience in the change management context. I would not hesitate to recommend it as a core text for any of my students.' - Sylvie Jackson, Senior Lecturer in Change Managment and Performance Measurement, Department of Engineering Systems and Management, Cranfield University, UK
'A thoughtful textbook that presents a richly combined view of both theory and practice in managing change.' - Muayyad Jabri, Associate Professor, School of Business, University of New England, Australia
--This text refers to the Paperback edition.
Product Description
Providing an examination of the key theoretical perspectives on organizational change, this text clearly demonstrates how the various themes can be applied within organizations to deal with the issues arising from organizational change. In-text exercises help students to reflect on their own experiences to explore how the various theories can be practically applied to provide a range of approaches to solve problems associated with change.
Inside This Book
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First Sentence
These changes in things, places, people, organisations and ideas have demanded a new level of adaptability in order for individuals and organisations to cope. Read the first page
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
These changes in things, places, people, organisations and ideas have demanded a new level of adaptability in order for individuals and organisations to cope. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Customer Reviews
Most Helpful Customer Reviews
10 of 10 people found the following review helpful
Format:Paperback
Change fails over 90% of the time according to Fortune magazine. In October 2007 the Hay Group published research that showed 97% of M&As in the UK and 91% in the EU fail to deliver on the strategic objectives expected. Often the failure comes from a less than ideal focus on leadership and the people aspects of change.
These figures suggest that people and organisations need all the help they can get. So could this book help?
John Hayes is Professor of Management at Leeds University Business School where he teaches change and organisation behaviour. The title immediately overcomes the potential barrier of an academic textbook in that the "practice" aspects are much more widespread than the 2002 edition. It includes material on practical interventions which engage people across the organisation rather than just the change initiator or their team. The other "growth area" is around the "soft skills for hard results" in terms of the stakeholder and leadership aspects together with managing relationships during the process of change.
Throughout the book there is a blend of the academic models, many of which will be familiar to MBAs together with illustrative case studies from Asda, BBC, etc as well as the public sector. These are complemented by reflective exercises which enable the practitioner and the commissioning manager/leader to take a holistic approach to the design of any intervention. All of these will help fill the gaps and abysses into which many change programmes fall.
So, who is the book for?
The immediate answer is for anyone who takes the process and success of change seriously, in that it addresses both the surface and deeper aspects - the latter often given insufficient attention hence the low success rate.
For the change and OD practitioner who wants a comprehensive reference in one place it is an everyday resource to have to hand. Certainly this is "must have" book for the corporate library.
For the practicing manager, whilst very readable, at 400 pages, it is perhaps too long to use in its entirety and is best used accessed by the relevant chapters.
For those of us who, as consultants, are helping organisations and teams through change this is a more accessible and practical book than many of the alternatives. I have certainly found the book a beneficial reminder and refresher of the do's and don'ts for success.
These figures suggest that people and organisations need all the help they can get. So could this book help?
John Hayes is Professor of Management at Leeds University Business School where he teaches change and organisation behaviour. The title immediately overcomes the potential barrier of an academic textbook in that the "practice" aspects are much more widespread than the 2002 edition. It includes material on practical interventions which engage people across the organisation rather than just the change initiator or their team. The other "growth area" is around the "soft skills for hard results" in terms of the stakeholder and leadership aspects together with managing relationships during the process of change.
Throughout the book there is a blend of the academic models, many of which will be familiar to MBAs together with illustrative case studies from Asda, BBC, etc as well as the public sector. These are complemented by reflective exercises which enable the practitioner and the commissioning manager/leader to take a holistic approach to the design of any intervention. All of these will help fill the gaps and abysses into which many change programmes fall.
So, who is the book for?
The immediate answer is for anyone who takes the process and success of change seriously, in that it addresses both the surface and deeper aspects - the latter often given insufficient attention hence the low success rate.
For the change and OD practitioner who wants a comprehensive reference in one place it is an everyday resource to have to hand. Certainly this is "must have" book for the corporate library.
For the practicing manager, whilst very readable, at 400 pages, it is perhaps too long to use in its entirety and is best used accessed by the relevant chapters.
For those of us who, as consultants, are helping organisations and teams through change this is a more accessible and practical book than many of the alternatives. I have certainly found the book a beneficial reminder and refresher of the do's and don'ts for success.
3 of 3 people found the following review helpful
Format:Paperback
The preface to this book says it was "originally written for practicing managers and for M.B.A. students and others who have considerable experience of working in organizations." That is a great goal, but make no mistake: this is a textbook, with all the good and bad that term implies. On the positive side, it means that author John Hayes is extremely expert, complete and methodical. He defines all the terms, summarizes all the research, and breaks all the chapters into units complete with case studies, diagrams and concluding summaries. On the negative side, it means this book can be very slow-going in spots, the style is sometimes academic and, especially in the early chapters, the author tends to emphasize broad theoretical frameworks rather than tools you can apply immediately. Hayes does get to specific suggestions later in the book and they are quite useful, but getAbstract recommends his comprehensive tome primarily to students of change management and to patient practitioners. Those who want to learn change management will come away far better informed, but not without working at it.
3 of 4 people found the following review helpful
Format:Paperback
out of all the Business books I have to read this is the hardest. The writer tries to sound clever rather than actually explainning the topic. It is over complicated and hard to read. To try and remember theorys within this book may take forever.
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Most Recent Customer Reviews
Excellent & comprehensive book
As a MBA kiddie, I found the book a great reference.
Having to work hard to achieve what is expected academically, it is an excellent tool, the way the units are laid... Read more
Having to work hard to achieve what is expected academically, it is an excellent tool, the way the units are laid... Read more
Published 1 month ago by GSMAlleyWay
Complusory reading made hard
The Theory and Practise of Change Management.
The good bits:
Referencing at the end of each section and chapter. Read more
The good bits:
Referencing at the end of each section and chapter. Read more
Published on 22 Feb 2010 by Colin T. Burgess
Excellent book
Having studied under John at the Leeds University Business School, this review could seem somewhat biased, but the actual fact is that now I'm in business his theories can really... Read more
Published on 3 Mar 2008 by Mr. Matthew Paver
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