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The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
Joseph Michelli
Average Customer Review: 3.5 out of 5 stars  See all reviews (8)
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£14.99 £11.39
ILAM Edge, February 2007
The message is powerful... an illuminating and enjoyable read  Read More

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