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The Solution Selling Fieldbook: Practical Tools, Application Exercises, Templates and Scripts for Effective Sales Execution
 
 
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The Solution Selling Fieldbook: Practical Tools, Application Exercises, Templates and Scripts for Effective Sales Execution [Paperback]

Keith M. Eades , James N. Touchstone , Timothy T. Sullivan
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Frequently Bought Together

The Solution Selling Fieldbook: Practical Tools, Application Exercises, Templates and Scripts for Effective Sales Execution + The New Solution Selling: The Revolutionary Sales Process That is Changing the Way People Sell + The SPIN Selling Fieldbook: Practical Tools, Methods, Exercises and Resources
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Product details

  • Paperback: 288 pages
  • Publisher: McGraw-Hill Professional; Pap/Cdr edition (1 July 2005)
  • Language English
  • ISBN-10: 0071456074
  • ISBN-13: 978-0071456074
  • Product Dimensions: 23.9 x 18.6 x 2.7 cm
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Bestsellers Rank: 203,081 in Books (See Top 100 in Books)

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Product Description

Product Description

Solution Selling has been one of the most popular selling methodologies in the country for more than a decade. It is the chosen method used by more than 500,000 sales professionals worldwide. Evidence abounds of the continued popularity of Solution Selling®: the original book, published in 1994, has sold more than 130,000 copies and still selling well, and the sequel, The New Solution Selling®, has sold more than 15,000 copies in its first weeks of publication, outpacing the original.

The editorial plan is to build an entire series of books with Eades’ company, Sales Performance International (SPI) built around the trademarked, Solution Selling®. brand. Increasingly, a salesperson’s success depends less on what they sell, and more on how they sell it. It seems as if everything has changed: buyers who once made time to discuss their problems now expect sales professionals to have the business savvy to diagnose their problems before they arrive.

As important, buyers will only buy from salespeople who can provide both convincing and workable solutions. The FieldBook provides hands on training that goes beyond The New Solution Selling® in several important ways:

• The FieldBook builds on the updated Solution Selling® sales processes, principles and management systems of The New Solution Selling. This is the first time a CD Rom with the key Solution Selling tools have been made available.

• Includes the 13 Principles of Solution Selling® , with examples, quizzes and self-assessment exercises for each. This takes the original concepts in The New Solution Selling to the next level.

• Includes more than 120 worksheets, letters, job aids and illustrations to better navigate salespeople through the nine boxes of solution selling®: It shows salespeople how to customize the message and the value proposition for each buyer.

• The Job Aid Build Guide is a hands-on tool that SPI uses before workshops to customize job aid examples and could be used to add real meat to the book.

• Templates: Each of the job aid is annotated with sidebars and notes that help salespeople better understand how to use them.

• “How to Use the Solution Selling®. Software:” This final section walks readers through the CD Rom. The overall look of the book will be very visual, chock full of tools, tests, job-aids, pain boxes, etc.

From the Back Cover

Market-proven tools and techniques for Solution Selling®, the world’s number-one sales execution methodology

More than 500,000 sales professionals worldwide have discovered the persuasive power of the revolutionary sales process--Solution Selling®. The Solution Selling Fieldbook now shows how to make Solution Selling work for you. This results-driven, step-by-step guide provides you with the methods, processes, job aids, tools, and techniques you need to:

  • Stimulate interest, gain trust, and lead prospects to identify and admit pain
  • Create and reengineer client buying visions
  • Negotiate access to key decision makers to have "C" level conversations
  • Differentiate your offerings to provide unique, value-driven solutions
  • Dramatically shorten the cycle time between initial call and close
  • <.i>Improve forecasting based upon verifiable outcomes within the sales process

The Solution Selling Fieldbook will give you the tools to plan and execute the Solution Selling process with every prospect, and improve both your and your organization’s ability to win the business--by selling the solution.

Includes exclusive Solution Selling CD-ROM!

  • 30 Solution Selling Job Aid templates, with detailed usage descriptions for each
  • Hyperlinks for instant access to valuable Solution Selling Web sites and pages
  • Data import and export capabilities, allowing sharing of sales opportunities and job aids with other members of your sales team
  • Installation files for a fully functional trial copy of the Solution Selling Software application

Inside This Book (Learn More)
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Most Helpful Customer Reviews
By Gcrikey
Format:Paperback|Amazon Verified Purchase
this is a terrific accessory for working with the solution sales main read. it gives you practical tools and exercises etc. the reason why i give this 4 stars is because one can learn a great deal from this book, but it's really only for high end sales - say multi million pound solutions/products and not geared towards lower end sales - however still a very good read.
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Format:Paperback|Amazon Verified Purchase
With dozens of templates and check lists this is the ultimate solution-selling tool. I had to take my time reading it to avoid information overload and I may not recommend using every single script and template, as this fieldbook will need some tweaking depending on the industry. Also, this sales methodology will definitely require a degree of "localization" when used in a non-US environment.
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Amazon.com:  6 reviews
10 of 11 people found the following review helpful
Solution Selling Fieldbook Could Help Boost Your Sales 16 Jan 2007
By Julie Johnson, Ph.D. - Published on Amazon.com
Format:Paperback
The Solution Selling Fieldbook is the perfect compliment to Keith Eades 2004 book, The New Solution Selling. The New Solution Selling is an excellent book destined to become a sales classic. However, in sales, having a great theory doesn't necessarily translate into becoming a great salesperson. The Solution Selling Fieldbook provides tools to effectively implement the sales process and sales strategies discussed in The New Solution Selling. The CD-ROM included in the back of the book makes it easy for the salesperson to personalize all of the worksheets and templates to his or her own territory.

Eades formula for sales success in The New Solution Selling is: Pain x Power x Vision x Value x Control = Sale. The authors of the fieldbook maintain that a successful sales call is a result of effective planning and research. Fortunately, the fieldbook provides all of the tools to effectively plan the sales call.

The fieldbook begins by helping salespeople identify areas of pain in their accounts. As the book points out, "no pain, no change." Discovering the pain is the most important step in the process because it influences everything else that happens in the sales call. The worksheets and examples in the fieldbook help the salesperson identify the "pain" in his or her accounts. An important issue to understand is that pain varies depending upon the key player's job responsibilities. Too often, salespeople focus on one player in the buying center and ignore the others. By providing a systematic format, the fieldbook helps the salesperson make sure that the key players in an account have been identified. While each key player has unique pain areas, the effects of the pain are felt at the company level. The fieldbook helps the salesperson create a pain checklist to illustrate how each key player's pain aggregates at the organizational level.

Of course, planning does no good unless the salesperson is able to talk with the key players in a prospective client's firm. Consequently, the fieldbook moves on to stimulating interest and provides many examples for how to do that in the initial call to a prospect. It also provides letter templates in the event that the initial contact is made by mail. Once contact is established, there is no guarantee that the key player(s) will realize his or her pain. As every good salesperson knows, just because s/he can identify the pain doesn't mean that the prospect willing to do something about it. The fieldbook provides job aids to help the salesperson get the prospect to acknowledge the pain.

Finding and developing the prospect's pain is important so that the salesperson can help create a vision for the solution. Value must be an integral part of this vision. The salesperson needs to lead the sales call with value propositions to stimulate interest. By getting the right kind of information during the sales call, the salesperson can verify and justify the value of the solution. Value justification should be stated in terms of benefits expected (increased profits, increased revenue, or decreased costs). And, as always, The Solution Selling Fieldbook provides templates and exercises to help the salesperson accomplish this difficult task.

In summary, The Solution Selling Fieldbook is an excellent "how to" book for implementing the contents of The New Solution Selling. Salespeople who use this fieldbook diligently should see an increase in overall sales.
1 of 1 people found the following review helpful
Solution Selling is a Key Component 17 July 2008
By M. Hunter - Published on Amazon.com
Format:Paperback
Solution Selling is very effective in defining a model for the tactical part of a sales engagement - meaning, what you discuss with a customer when you call them on the phone and when you meet with them during a sales call. When executed properly, it helps you and your customer develop a shared vision of the tangible benefit your product or service can provide your customer, and it creates clear milestones toward purchase and implementation. The model is rigorous and must be enforced by management and supported by the operations and service portions of your company to be effective. It can help increase the accuracy of forecasting sales revenues. I believe that it is more applicable for developing new markets, for new products and services, than for creating a competitive edge for established commodity offerings. When combined with a good sales strategy model (i.e. Jeff Thull's "Mastering the Complex Sale"), Solution Selling will deliver a lot of value to your sales force. Read the book, but also take the training. There are no shortcuts in achieving effective sales.
Excellent Rsource 18 Sep 2011
By Wizard07 - Published on Amazon.com
Format:Paperback|Amazon Verified Purchase
Excellent resource. Good solid information with examples. Good flow to the information. Very practical application. Templates can be revised to fit your needs.
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