Buy Used
Used - Good See details
Price: £18.23

Trade in Yours
For a £1.22 Gift Card
Trade in
Have one to sell? Sell yours here
Sorry, this item is not available in
Image not available for
Image not available

Tell the Publisher!
I’d like to read this book on Kindle

Don't have a Kindle? Get your Kindle here, or download a FREE Kindle Reading App.

The Skilled Helper: A Problem-Management and Opportunity-Development Approach to Helping [Hardcover]

Gerard Egan
4.6 out of 5 stars  See all reviews (9 customer reviews)

Available from these sellers.


Amazon Price New from Used from
Hardcover --  
Hardcover, 30 July 2001 --  
Trade In this Item for up to £1.22
Trade in The Skilled Helper: A Problem-Management and Opportunity-Development Approach to Helping for an Amazon Gift Card of up to £1.22, which you can then spend on millions of items across the site. Trade-in values may vary (terms apply). Learn more
There is a newer edition of this item:
The Skilled Helper: A Problem-Management and Opportunity-Development Approach to Helping (Hse 123 Interviewing Techniques) The Skilled Helper: A Problem-Management and Opportunity-Development Approach to Helping (Hse 123 Interviewing Techniques) 5.0 out of 5 stars (2)
In stock.

Book Description

30 July 2001
Internationally recognized for its successful problem-management and opportunity development approach to effective helping, this is the "millennium edition" of Egan's classic book for helpers. Egan emphasizes the collaborative nature of the therapist-client relationship and uses a practical, three-stage model that drives client problem-managing and opportunity-developing action. Egan masterfully leads readers step-by-step through the counseling process, while giving them a feeling for the complexity inherent in any helping relationship. As readers begin to understand the various steps of the helping model, they are able to improve their competence and confidence measurably. In this new seventh edition, Egan has built upon the strengths of the last edition while focusing on a new "positive psychology," solution-focused theme.

Product details

  • Hardcover: 512 pages
  • Publisher: Wadsworth Publishing Co Inc; 7th Revised edition edition (30 July 2001)
  • Language: English
  • ISBN-10: 0534367313
  • ISBN-13: 978-0534367312
  • Product Dimensions: 24.4 x 16.7 x 2.1 cm
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (9 customer reviews)
  • Amazon Bestsellers Rank: 13,154 in Books (See Top 100 in Books)

More About the Author

Discover books, learn about writers, and more.

Product Description


Russ Miars, Portland State, Counseling: "I believe just the right balance of depth and breadth is developed in this text. It appears that a great deal of thoughtfulness has gone into revising the text with important reference updates and new material fully integrated into the flow of the text. The integration of the Positive Psychology constructs throughout Chs. 1-9 is very nice. The central strength of the text remains as it always has: a systematic-eclectic model of helpingA[a--A]." --This text refers to an out of print or unavailable edition of this title.

About the Author

Gerard Egan, Ph.D., is a retired Professor of Psychology and Organizational Studies at Loyola University of Chicago. He has written over a dozen books. He currently writes in the areas of communication, counseling, business and organization effectiveness, managment development, leadership, the management of innovation and change, and organization politics and culture. He also conducts workshops in these areas both in the United States and abroad and is a consultant at a variety of companies and institutions worldwide. --This text refers to an out of print or unavailable edition of this title.

Sell a Digital Version of This Book in the Kindle Store

If you are a publisher or author and hold the digital rights to a book, you can sell a digital version of it in our Kindle Store. Learn more

What Other Items Do Customers Buy After Viewing This Item?

Customer Reviews

4.6 out of 5 stars
4.6 out of 5 stars
Most Helpful Customer Reviews
32 of 33 people found the following review helpful
5.0 out of 5 stars My 100-word book review 14 Mar 2006
Egan’s The Skilled Helper is a classic resource, practical and outcome-oriented, for those of us involved in the helping professions (not only counselling but also related fields such as life coaching.) As a student who has mostly been exposed to the Rogerian, client-centred model of counselling, I am interested by Egan’s pragmatic approach, where empathy is not seen to be an end in itself but, in the later stages of the helping process, becomes secondary to the search for desirable outcomes. Egan’s discussion of the "shadow side" of helping, where good intentions can have poor results, is also highly useful.
Was this review helpful to you?
90 of 97 people found the following review helpful
Format:Hardcover|Verified Purchase
Gerard Egan's 3 Stage Model is the cornerstone to all counselling, from Brief Therapy through to Psyhcodynamic work. This is so because all effective counselling first demands that you "get alongside the client", listening, empathising and building up a professional trust and respect. This book is accepted by so many as THE book that builds and teaches the necessary skill foundations for us all, whether professional counsellors, health/care professionals, or simply people who care enough to want to show they care and want to support their friends and family in the best ways possible.
Comment | 
Was this review helpful to you?
31 of 35 people found the following review helpful
5.0 out of 5 stars FIVE STARS 22 May 2003
Format:Hardcover|Verified Purchase
This book does not need a recommendation from me as it is so well established. For anyone who is involved in "helping people" it is a must. It is full of common sense and wisdom and well as an unrivalled knowledge of the subject
Comment | 
Was this review helpful to you?
4 of 5 people found the following review helpful
By Peter Buckley VINE VOICE
Language conveys our beliefs, values and expectations to others. Positive words can be uplifting and invigorating, while negative words have the opposite effect. Clearly, verbal communication is multifaceted. Ideally, both the person speaking and the listener will be committed to the process, and the articulation of the message. Power is an aspect of communication that is not always considered. In a work and youth orientated culture,in just one example, older people are often perceived in a negative way.
Using words positively, respecting the other person, and being mindful of the complexities involved in verbal communication, can empower any person, but particularly the most vulnerable in our society. This is the serious side of the words we use. For an example, Fred had just been diagnosed with terminal cancer. He felt confused, bitter, angry and depressed. What would you say to him? `I know how you must feel?'
After some angry confrontations with doctors and members of his family, in his despair Fred finally talked to a clergyman who had, on a few occasions, gently and non-intrusively offered his support. He also referred him to a counsellor who worked in a hospice for the dying. With their help, Fred gradually learned how to manage the ultimate problem situation of his life. He put his affairs in order, began to learn how to say goodbye to his family and the world, and set about the process of managing physical decline. There were setbacks, but generally he managed the process of dying much better than he would have done without the help of his family and his counselors (This example in the book sums up the value of this method).
In a more general sense, some people talk as if they have no control over the outcome of their experiences.
Read more ›
Comment | 
Was this review helpful to you?
5.0 out of 5 stars Book 10 April 2014
Format:Hardcover|Verified Purchase
Bought this for my niece for her degree course. She said it was the correct thing and that it worked.
Comment | 
Was this review helpful to you?
Would you like to see more reviews about this item?
Were these reviews helpful?   Let us know

Customer Discussions

This product's forum
Discussion Replies Latest Post
No discussions yet

Ask questions, Share opinions, Gain insight
Start a new discussion
First post:
Prompts for sign-in

Search Customer Discussions
Search all Amazon discussions

Look for similar items by category