on 3 October 2001
6 Sigma is made easy to understand by this author. It is also an enjoyable read with examples from a wide range of situations besides the usual production line examples. However, like many other 6 Sigma books, the editing is not up to 6 Sigma standards! You will need to do some additional reading if your interest is in the statistical side of 6 Sigma. This book is a great general introduction, but not an in depth manual.
on 5 April 2002
Bought this book to understand what Six Sigma was about, and achieved this and more. Well written and structured and clear explanation of Six Sigma with interesting examples and anecdotes. Although, this is a 'dry' subject, I never had to push myself to continue reading it!!!
on 1 March 2004
George Eckes’ experience in quality control includes an instance where he had the temerity, just out of college, to ask W. Edwards Deming, then an octogenarian, to elaborate on his views about quality. “Those are the most stupid questions I have ever heard! Go read some of my books,” the cantankerous quality czar responded. No one reading this volume can doubt that Eckes has done his homework ever since. His blend of experience, theoretical expertise and common sense make this a very effective Six Sigma manual, although it is a little light on case studies. One of the book’s most valuable elements is Eckes’ keen analysis of the pitfalls that can flush all your best Six Sigma intentions down the tubes, even as a row of consultants tell you it is a panacea for all your woes. We recommend this book to anyone who is about to call a consultant and venture into the Rasputin world of Six Sigma.