I worked for five years at ABN AMRO but left not long after the primary (albeit not sole) villain of the downfall of ABN AMRO took the helm. It was apparent to many of us then that all was not going to be right in the kingdom.
ABN AMRO may not have been a household name, but it was a good bank -- solid and honest. The bank many of us knew in the late 1990's and shortly thereafter was working hard to become a global bank, and its worldwide staff was proud of the gains being made. We were making Citibank and HSBC take notice of us. We were a player others were beginning to watch. All that changed.
All the conversations I've had with my former Bank colleagues end up with us shaking our heads, somewhat surprised I guess at the difference leadership really does make in an organisation. But to be fair, it wasn't just one man's leadership that fell short, but as this book clearly shows, the collective poor leadership of many who had been entrusted to protect ABN AMRO's heritage and lead it into a successful future--those whose role it was to protect its shareholders, its customers, and its employees. Why were there, one constantly wonders, no whistle-blowers with enough volume to be heard? There were plenty of situations that merited a long hard blow: poor leaders, bad communicators, greedy managers, overly-complicated reporting structures, see-saw strategies....
This book is "must reading" for any former ABN AMRO employee, as well as the many hundreds of consultants who wove their ways in and out of its history, for anyone sitting on--or considering sitting on--a board of a listed company, as well as regulators, politicians, shareholders, employees, journalists, lawyers, MBA students, new graduates entering the workforce....
It's right up there on my bookshelf holding its own next to the Enron story, The Smartest Guys in the Room.
The Smartest Guys in the Room: The Amazing Rise and Scandalous Fall of Enron