- Hardcover: 128 pages
- Publisher: HarperCollins; 1st edition (22 April 2003)
- Language English
- ISBN-10: 0007159234
- ISBN-13: 978-0007159239
- Product Dimensions: 21.8 x 14.2 x 1.8 cm
- Average Customer Review: 4.5 out of 5 stars See all reviews (2 customer reviews)
- Amazon Bestsellers Rank: 1,054,630 in Books (See Top 100 in Books)
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Product Description
Review
‘Read THE ONE MINUTE APOLOGY and discover a secret power that will make things better for you and the people you touch with your life.’ Deepak Chopra
--This text refers to the Paperback edition.Product Description
The latest addition to the phenomenally successful ONE MINUTE MANAGER series of business classics explains how to accept responsibility for your errors – a powerful action for improving company and employee morale.
The phenomenal business classic THE ONE MINUTE MANAGER introduced three secrets of management: One Minute Goal-Setting, One Minute Praisings, and One Minute Reprimands. Now told in Ken Blanchard's signature breezy style, this enlightening business parable – the fourth secret of the One Minute Manager – presents a concept that, implemented properly, is one of the most powerful actions for improving company and employee morale. Step-by-step, Blanchard teaches readers how to accept responsibility for their errors and to deal with the cause of the damage while maintaining their integrity.
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First Sentence
Once there was a bright young man who set out on a life-changing journey. Read the first page
Front Cover | Copyright | Table of Contents | Excerpt | Back Cover
Once there was a bright young man who set out on a life-changing journey. Read the first page
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Customer Reviews
Most Helpful Customer Reviews
1 of 1 people found the following review helpful
Format:Paperback|Amazon Verified Purchase
If you only buy one set of books on managment buy these. Each one is a seperate story of how the one minute manager works. It's a great read and the morals of each story are very clear. I love them to bits!!
2 of 6 people found the following review helpful
Format:Hardcover
I read the One Minute Manager series when they started 20 years ago, and didn't like the format because I couldn't relate to a Manager who was instantly available & accessible. I was accustomed to having to wait hours, and more typically days, to speak to my manager – by which time the matter had either gone away or I'd sorted it myself anyway.
Then when I was in my 40's I found myself in the position that I could be a One-Minute Manager myself, and worklife became fun. So now I find myself re-reading the One-Minute Manager series with a new perspective on worklife.
Now, why did they write this one on "Apology" – did the concept begin before or after the latest round of scandals in US business? Either way, it is trying to set a new moral high tone for those CEO's etc who have become as arrogant as the Roman Emperors of 2,000 years ago?
This little book provides the antidote – but unfortunately can't force such people to recognise that they have made a mistake in the first place, and owe an apology. No book can do that. Only the Board, Stockholders and the Legal system – but the latter tends to constrain them not to say 'Sorry' to anyone!
Oh, and it applies just as well to your personal/family life as well!
Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com:
26 reviews
12 of 14 people found the following review helpful
Don't waste your money.
30 Dec 2003
Format:Hardcover
Every mature adult knows how to apologize and knows the positive impact that it can have. They do not need Ken and Margret's simple little trite book. Save your money.
13 of 16 people found the following review helpful
OK..... so where is the value in this book?
4 Jan 2004
Format:Hardcover
Books like this are a major frustration. They promise so much but deliver so little. If the authors spent as much time on content as they did on being slick and cute this book might be worth its price, but sadly they didn't.
Books do not have to be long and complex to have significant value, but I feel totally cheated when they take a couple pages of real information and work hard to stretch it out to the required number of pages in order to make a sale.
Shame on the authors for producing it and shame on the publishers for letting them get away with it. Maybe a competent literary agent would have prevented this from happening.
I predict this book will be in the bargain bin and quickly forgotten before the authors collect their first check.
13 of 16 people found the following review helpful
"A Zero Stars rating"
1 Jan 2004
Format:Hardcover
When I purchased the book I was expecting to learn something of value, and while I agree with the book's premise that apologies can be highly effective, it totally failed on providing me any significant insights as to how to best execute an apology. The book is way to superficial! It just states the obvious.
How do I go about getting an apology from the authors of the book?
Also, it appears that Ken is running out of "material" for his next "great" book when he stoops to co-authoring with his literary agent.
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