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The New Lean Toolbox: Towards Fast, Flexible Flow Paperback – 26 Jan 2004

23 customer reviews

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Product details

  • Paperback: 220 pages
  • Publisher: PICSIE Books; 3rd Revised edition edition (26 Jan. 2004)
  • Language: English
  • ISBN-10: 0954124413
  • ISBN-13: 978-0954124410
  • Product Dimensions: 1.3 x 21 x 23.5 cm
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (23 customer reviews)
  • Amazon Bestsellers Rank: 514,181 in Books (See Top 100 in Books)

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Product Description

About the Author

John Bicheno is the Director of the MSc program in Lean Operations at the Lean Enterprise Research Centre (LERC) of the Cardiff Business School, Wales. At the time of writing, this is the only Masters program in the world devoted to Lean, and is taught on-site at factory locations.

John has graduate degrees in Engineering, Systems and Management, and is CFPIM certified by APICS. Following 10 years in operations management and engineering, he started his Lean journey while at the University of the Witwatersrand in the early 1980’s, and continues to learn. He has been a mentor, trainer and consultant to scores of companies, and is on the board of AME UK.


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First Sentence
It is now 20 years since Richard Schonberger and Robert Hall wrote the two books that effectively launched (or some would say re-launched) Lean in the West. Read the first page
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Customer Reviews

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Most Helpful Customer Reviews

11 of 11 people found the following review helpful By Mr. John O' Dwyer on 16 Mar. 2008
Format: Paperback
The New Lean Toolbox is a great compilation and summary of all the lean approaches being deployed today. Bicheno ties together all these approaches in a framework that elevates the readers understanding of how lean works as an interlocking system of techniques not as isolated tools. It is a excellent companion and guide to the world of lean and it will lead to rich sources of deeper learning on its vast subject matter. It is a veritable lean in short hand book that is the best possible thesaurus /codex for any lean practitioner or novice alike.
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3 of 3 people found the following review helpful By Amazon Customer on 30 Mar. 2012
Format: Paperback
Lean is a management methodology that seeks to maximise customer value by giving the customer the product or service they want in the most efficient (least wasteful) manner. The key in the title is "toolbox"; this book is not a primer but a summary of the latest thinking in the Lean methodology.
The book starts with a brief history of Lean from its roots with Deming and Ford, through the ground-breaking work of Ohno (in developing the Toyota Production System) to its renaissance in the West through the work of Womak and Jones and others.

The word "new" in the title refers to recent refinements in Lean methodology thinking, incorporating ideas from such approaches as Six Sigma, Enterprise Resource Planning and Time-based Completion, amongst others. The book summarises the five principles of Lean:
* Specify what constitutes value from a customer's viewpoint;
* Identify the value stream - which parts of the business add value and which parts do not (i.e. which parts are waste);
* Make the value flow - seek to remove the non-value-added parts of the business;
* Ensure that the demand is pulled - driven by the customer's demand, rather than stockpiling according to supply;
* Seek to perfect the process by iteration.

In addition, there are summaries of the "wastes" that Lean aims remove. These wastes differ according to which sector is being studied; for example, these are the suggested wastes for service industries:
* delay on the part of customers waiting for a delivery;
* duplication;
* un-necessary movement or queuing;
* unclear communication;
* incorrect inventory;
* lost opportunity to retain or win customers;
* errors in the service delivered through products being defective or lost.
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4 of 4 people found the following review helpful By F. R. C. Newton on 24 Jan. 2008
Format: Paperback
An excellent book. Very concise in explanations yet easy to understand. Well worth buying as a reference book that can help you explain to others what the tools are all about and jog your memory if you need to find a specific tool.
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2 of 2 people found the following review helpful By R Redfern on 26 Mar. 2008
Format: Paperback
John Bicheno has pulled together all the information on Lean together in this wonderful reference book. He gives all references and sources for further reading.

As of the 2004 edition I noticed some minor typos in the edition, but this should not stop you from buying what is likely to become a definitive Lean reference book for Lean practioners.

Case Study photographs of practical application of some of the techniques would only add to the value of a future edition.
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44 of 52 people found the following review helpful By Mr. Kevin R. Mckay on 28 April 2004
Format: Paperback
The "New" Lean Toolbox means just that this is not just an updated versionof the previous Lean toolbox but a different way to approach what is ineffect the Best Current Method of production.
Whilst the book does provide the same level of detail as the previous LeanToolbox, ie a good description of individual techiques and conceptsfollowed by references for the reader to further discover. The thoughtbehind the book is much more holistic in approach.
Namely the book postulates the combination of Theory of Constraints, Leanand Six Sigma and urges the reader to consider their production systemssolely with respect to customer wants and needs, using whatever tool orapproach is appropriate, even increasing WIP!
Another excellent book by Bicheno, this one will be well thumbed by manyproduction personnel. At least until his next one is published.
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1 of 1 people found the following review helpful By Lean Practitioner on 1 Oct. 2008
Format: Paperback
One of the best overall references for lean. John has brought together a wealth of knowledge and common sense and created a great reference for anyone wanting to understand almost any aspect of lean, right up to date. The book is highly practical and a very good every day reference.

I also like the play on words 'New Lean' which supports current thinking in how lean needs to be expanded beyond tools into lean management or value systems.
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Format: Paperback Verified Purchase
The shipping time from uk was super fast. Actually it was faster and a lot cheaper to purshase this book from the uk compared to order from sweden(!). The book it self i need for studies which havnt started just jet but from what i can tell it contain the requiered info.
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Used this book throughout a project I was working on and am now 6 sigma qualified. Well written, well "streamed", easy to look up relevant information - well worth the purchase and would not hesitate to recommend this to anyone working on a 6 sigma project.
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