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The Mediation Process: Practical Strategies for Resolving Conflict
 
 
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The Mediation Process: Practical Strategies for Resolving Conflict [Paperback]

Christopher W. Moore (Author)
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The Mediation Process: Practical Strategies for Resolving Conflict + The Mediator's Handbook + Basic Skills for the New Mediator, Second Edition
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Product details

  • Paperback: 624 pages
  • Publisher: Jossey Bass; 3rd Edition Revised edition (16 May 2003)
  • Language English
  • ISBN-10: 0787964468
  • ISBN-13: 978-0787964467
  • Product Dimensions: 15 x 4.3 x 22.7 cm
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Bestsellers Rank: 213,925 in Books (See Top 100 in Books)

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Christopher W. Moore
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Product Description

Product Description

Since it was first published in 1986, The Mediation Process has become a landmark resource for mediation practitioners, trainers, students, and professionals in corporate, legal, health care, education, and governmental arenas. This thoroughly revised and expanded third edition has been updated to include coverage of the most contemporary issues in mediation practice and to provide updated bibliographical resources.

From the Back Cover

Since it was first published in 1986, The Mediation Process has become a landmark resource for mediation practitioners, trainers, students, and professionals in corporate, legal, health care, education, and governmental arenas. This thoroughly revised and expanded third edition has been updated to include coverage of the most contemporary issues in mediation practice and to provide updated bibliographical resources.

Praise for The Mediation Process
"A classic in the field. Clear, practical, sensible advice invaluable to novices and professionals alike. I recommend it highly!"
— William Ury, coauthor, Getting to Yes, and author, The Third Side

"Recently updated, this continues to be the best book ever written about mediation. A sophisticated, thorough treatment of the subject, it is clearly written and contains a trove of useful examples. This new edition is a must for anyone seriously interested in the subject of dispute resolution."
— Margaret L. Shaw, principal, ADR Associates, LLC, and former council member of the ABA′s section on dispute resolution

"The latest version of Moore′s classic book The Mediation Process includes a much more in–depth look at the evolution and cultural understandings of mediation. This text should be on the bookshelf of every trainer, teacher, and practitioner in the field of mediation."
— John Paul Lederach, professor of international peacebuilding, Joan B. Kroc Institute of International Peace Studies, University of Notre Dame

"Chris Moore illustrates all theoretical frameworks with examples from his own masterful, diverse international mediation practice. This is the essential book for all mediation teachers, students, and practitioners."
— Carrie Menkel–Meadow, professor of law and director, Georgetown–Hewlett Program in Conflict Resolution and Problem Solving, Georgetown University Law Center

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Inside This Book (Learn More)
First Sentence
Conflict or disputes seem to be present in all human relationships and in all societies. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Most Helpful Customer Reviews
2 of 4 people found the following review helpful
Format:Paperback
This book is the is must have for anyone comptemplating entering mediation.I use it as a reference on an ongoing day to day basis/
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Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com:  10 reviews
13 of 15 people found the following review helpful
Detailed and theoretical 25 Mar 2006
By A Reader - Published on Amazon.com
Format:Paperback
As a beginning mediator, I found this book very detailed and theoretical. I am sure that I will return to it again and again as I gain experience. I found "Basic Skills for the New Mediator (2d edition)" by Allan H. Goodman to provide a quicker and more practical overview. When used together, I believe both books are a good basis for the practicing mediator.
5 of 5 people found the following review helpful
This is THE resource for learning about mediation 24 Nov 2009
By Diana L. Mercer - Published on Amazon.com
Format:Paperback
I'm a full time mediator and I also do a fair amount of mediation training. When I teach a mediation course at the university level, this is the book I use as the textbook. It's the most thorough and thoughtful work on mediation, mediation history, and how mediation works. It's the backbone of every training program I've attended as well as my own trainings. It's long and not for the casual reader, but it's a terrific value and very complete. If I had to recommend one book on mediation, this is it.
3 of 4 people found the following review helpful
A lot of Mediation Theory 2 Oct 2008
By Maureen Lara - Published on Amazon.com
Format:Paperback
I found this book to be very instructional but dull in the reading. Also, a lot of repetition is involved, chapter by chapter. The mediator separates the chapter by topic but revisits the same cases. It would have been more logical to dedicate a certain case to a certain chapter even though that particular case involves different facets of mediation theory. I would grab the most important issue to a certain case and dedicate it only to one topic/chapter. This will be a lot more instructional and easier in the reading. Also, I found there to be some grammatical errors.
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