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Product Description
Product Description
The phrase lessons learned is such a common one, yet people struggle with developing effective lessons learned approaches. The Lessons Learned Handbook is written for the project manager, quality manager or senior manager trying to put in place a system for learning from experience, or looking to improve the system they have. The book is based on experience of successful and unsuccessful systems, and recognises the need to convert learning into action. For this to happen, there needs to be a series of key steps, and this book aims to guide the reader through these steps. The aim of the book is to provide a complete set of practical guidance to learning from experience, illustrated with case histories from the author, and from contributors from industry and the public sector. <P>Key Features: the book is a practitioner-level guide to the design and the mechanics of lessons learned processes; takes a holistic approach, tracking lessons from identification to reapplication; makes the case for the assignment of actions for learning. Readership: Professionals in knowledge management, organisational learning, quality management, and performance improvement. Also relevant for project management professionals.
About the Author
Dr. Nick Milton is a director and co-founder of Knoco Ltd - a Knowledge Management consultancy comprised of seasoned knowledge management practitioners, mentors, and coaches. Knoco Ltd has been delivering successful and sustained Knowledge Management implementation to clients since 1999.
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Most Helpful Customer Reviews
2 of 2 people found the following review helpful
Format:Paperback
How effective are we at learning from experience? This book takes an evidenced based approach to peoples experience and the causes that lie behind how we can improve the approach to learning lessons.
I found the definition of lessons learned - the need to identify and to act on lessons - a simple yet helpful insight. It is far more self explanatory than lessons learned. It begs the question - who needs to do what to identify and to act on lessons?
The book goes on to provide practical, detailed insight into how to answer these questions. I used chapter 6 to draw our 17 lessons from 6 case studies. It explains how to write succinct, specific actions for identifed lessons based on the context, event and causes that explain the identified lesson.
I have recently read The Other Side of Innovation: Solving the Execution Challenge (Harvard Business Review). This calls for a more scientific approach to identifying and acting on lessons in Chapter 4.This book provides that approach.
An invaluable and easy to follow handbook.
I found the definition of lessons learned - the need to identify and to act on lessons - a simple yet helpful insight. It is far more self explanatory than lessons learned. It begs the question - who needs to do what to identify and to act on lessons?
The book goes on to provide practical, detailed insight into how to answer these questions. I used chapter 6 to draw our 17 lessons from 6 case studies. It explains how to write succinct, specific actions for identifed lessons based on the context, event and causes that explain the identified lesson.
I have recently read The Other Side of Innovation: Solving the Execution Challenge (Harvard Business Review). This calls for a more scientific approach to identifying and acting on lessons in Chapter 4.This book provides that approach.
An invaluable and easy to follow handbook.
Format:Paperback
Working in KM for 14 years I have read my shares of knowledge management books, this one is sweet and simple. This book differ from the many other Knowledge Management books on methodologies, this actually delivers what you expect when you start reading, not just debate what KM is. So expect Process, action and deliverables! There is some fundamental Lesson learn truth in this book you did not want to hear as it force you to rethink you own strategy on Lesson Learnt.
How to save money in our organisation!
1. Buy this book what ever the price,
2. Spend an hour or two reading, looking for the area the meet your needs in your organisation.
3. Apply the technique and suggestions
4. And you saved the book price and times spend reading and implementing, easily.
5. Now repeat step 2-5.
How to save money in our organisation!
1. Buy this book what ever the price,
2. Spend an hour or two reading, looking for the area the meet your needs in your organisation.
3. Apply the technique and suggestions
4. And you saved the book price and times spend reading and implementing, easily.
5. Now repeat step 2-5.
Format:Paperback
The Lessons Learned Handbook promises to "provide a complete set of practical guidance to learning from experiences"- and it does exactly that!
During a research project to improve the lessons learned process of a large offshore engineering and execution company, I was having trouble finding literature/theory that was really practice oriented and thus suitable for this organization.
This book provided me with the information I needed; a strong definition of lessons learned, a practical process to ensuring that the lessons are learned, and interesting illustrative examples. Most importantly it gives a good overview of the variables within lessons learned processes, the different approaches and the pro's and con's of each of the approaches. Furthermore the author has helped me with the research project by taking part in an interview, which will be very valuable to the end product of the research.
In short, Nick Milton and this book helped me learn important lessons on lessons learned.
I would like to recommend this book to all people currently working with or planning to work with lessons learned. It is a very valuable resource for any organization wanting to implement/improve lessons learned to successfully exploit the knowledge created in projects.
During a research project to improve the lessons learned process of a large offshore engineering and execution company, I was having trouble finding literature/theory that was really practice oriented and thus suitable for this organization.
This book provided me with the information I needed; a strong definition of lessons learned, a practical process to ensuring that the lessons are learned, and interesting illustrative examples. Most importantly it gives a good overview of the variables within lessons learned processes, the different approaches and the pro's and con's of each of the approaches. Furthermore the author has helped me with the research project by taking part in an interview, which will be very valuable to the end product of the research.
In short, Nick Milton and this book helped me learn important lessons on lessons learned.
I would like to recommend this book to all people currently working with or planning to work with lessons learned. It is a very valuable resource for any organization wanting to implement/improve lessons learned to successfully exploit the knowledge created in projects.
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