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"While most leadership books try to answer the question 'what is good leadership?', this book is different. It starts with the question 'how can you learn to lead?' and is about more then just technical skills." Call Centre Focus "In a splendid, humorous yet non-patronising way Owen focuses on how to learn to lead rather then learning about the processes and theories of leadership." Professional Manager
Call Centre Focus
"While most leadership books try to answer the question 'what is good leadership?', this book is different..."
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Most Helpful Customer Reviews
12 of 13 people found the following review helpful
Format:Paperback
This is a really practical guide for anyone who has a team to lead, no matter how big or small. I particularly enjoyed the sections on managing expectations, dealing with bullies and presenting, three things I have found really challenging in my new role. There is no beating around the bush here,just solid realistic advice for normal people in normal situations rather than the idealistic stuff you find in most books on leadership. I would highly recommend this to anyone who wants to find out about good leadership without reading loads of dry theory.
1 of 1 people found the following review helpful
Format:Paperback
I train managers in leadership skills for a living so I'm always reading leadership books to see what new ideas might be around. I really liked this book!
At just over 200 pages, the book is a strong introduction to leadership that covers all of the topics that should be in an introductory book on leadership. It's ideal for first-time managers who don't have much experience in leadership yet.
The book is split into five parts (each of which is made up of a number of short chapters, each of 2 to 4 pages in length each), and I'll review each of these separately. Overall, I think this is a very worthwhile book, but not every part is as strong and worth reading.
PART 1: CAREER SKILLS
This is the strongest part of the book. A couple of chapters cover understanding yourself, i.e. your personal style and its impact on other people. Another strong chapter within this part is about discovering the rules of success within your organisation: I think it's a really good idea that a book on leadership should emphasise the importance of understanding the political undercurrents within an organisation as a prerequisite of success.
PART 2: PEOPLE SKILLS
This is another strong part of the book. This provides some good, introductory guidance on topics such as delegating, motivating and coaching. More experienced managers would probably need a separate book on coaching (such as the excellent Tao of Coaching) but, again, this is a great introduction to these topics for less experienced managers.
PART 3: MOMENT OF TRUTH SKILLS
Another strong part: this provides coverage of some of the tougher skills of management such as dealing with conflict and giving negative feedback to people who may not be pulling their weight. This is a really important set of skills for managers!
PART 4: TECHNICAL SKILLS
This is unfortunately the weakest part of the book. It tries to cover topics such as 'reading,' 'writing,' 'presenting,' and 'doing numbers' but none of these are covered in a very informative way. I thought that some of these topics were either overly simplistic or lacking in sufficient practical advice. If you're buying this book, I would skim through this part very quickly.
PART 5: VALUES AND BEHAVIOURS
This is another weak part of the book. It discusses topics such as honesty and humility. Of course these issues are important, but the book doesn't really say much that isn't already obvious to most people.
Overall, the first three parts of the book still make this a very accessible guide for less experienced managers. One of the better books on leadership I've come across!
At just over 200 pages, the book is a strong introduction to leadership that covers all of the topics that should be in an introductory book on leadership. It's ideal for first-time managers who don't have much experience in leadership yet.
The book is split into five parts (each of which is made up of a number of short chapters, each of 2 to 4 pages in length each), and I'll review each of these separately. Overall, I think this is a very worthwhile book, but not every part is as strong and worth reading.
PART 1: CAREER SKILLS
This is the strongest part of the book. A couple of chapters cover understanding yourself, i.e. your personal style and its impact on other people. Another strong chapter within this part is about discovering the rules of success within your organisation: I think it's a really good idea that a book on leadership should emphasise the importance of understanding the political undercurrents within an organisation as a prerequisite of success.
PART 2: PEOPLE SKILLS
This is another strong part of the book. This provides some good, introductory guidance on topics such as delegating, motivating and coaching. More experienced managers would probably need a separate book on coaching (such as the excellent Tao of Coaching) but, again, this is a great introduction to these topics for less experienced managers.
PART 3: MOMENT OF TRUTH SKILLS
Another strong part: this provides coverage of some of the tougher skills of management such as dealing with conflict and giving negative feedback to people who may not be pulling their weight. This is a really important set of skills for managers!
PART 4: TECHNICAL SKILLS
This is unfortunately the weakest part of the book. It tries to cover topics such as 'reading,' 'writing,' 'presenting,' and 'doing numbers' but none of these are covered in a very informative way. I thought that some of these topics were either overly simplistic or lacking in sufficient practical advice. If you're buying this book, I would skim through this part very quickly.
PART 5: VALUES AND BEHAVIOURS
This is another weak part of the book. It discusses topics such as honesty and humility. Of course these issues are important, but the book doesn't really say much that isn't already obvious to most people.
Overall, the first three parts of the book still make this a very accessible guide for less experienced managers. One of the better books on leadership I've come across!
5 of 6 people found the following review helpful
Format:Paperback
There's little in this book that Aristotle hasn't already proclaimed on
leadership. But new insights and thoughts on what makes a great leader
is not the purpose of this book. Instead it is here as a handbook a
reference book and a general reminder of the skills necessary to lead
well.
Divided into 5 parts and what might be considered 52 chapters each of
little more than 2 pages, this book is packed full of concise reading on
core leadership skills. It begins on Understnading Yourself and finishes
on Learning to Lead & covers just about every imaginable leadership
skill in between.
So what did I learn/remember as a result of reading this book?
- To listen more & talk less
- The more you solve problems for employees the more they will come to
you with their problems
- Leaders know NO is a No No- there's a great art to saying no without
being negative. "Like a good air traffic controller a good facilitator
will make sure that all the ideas that are raised land safely on the
flip chart. When lots of ideas are flying the faciltator will need to put
some in a holding pattern until cleared for landing"
- Networking - let people talk about their favourite subject -
themselves
- Project Management - do not start at the beginning but at the end with
a very clear view of what needs to be achieved.
- In the leadership goldfish bowl you are under constant surveilance so
makke the most of it.
This book is unlikely to seriously challenge or stretch the reader but it
should help you fine tune what you already do in a leadership role. As
such, its a worthy read.
leadership. But new insights and thoughts on what makes a great leader
is not the purpose of this book. Instead it is here as a handbook a
reference book and a general reminder of the skills necessary to lead
well.
Divided into 5 parts and what might be considered 52 chapters each of
little more than 2 pages, this book is packed full of concise reading on
core leadership skills. It begins on Understnading Yourself and finishes
on Learning to Lead & covers just about every imaginable leadership
skill in between.
So what did I learn/remember as a result of reading this book?
- To listen more & talk less
- The more you solve problems for employees the more they will come to
you with their problems
- Leaders know NO is a No No- there's a great art to saying no without
being negative. "Like a good air traffic controller a good facilitator
will make sure that all the ideas that are raised land safely on the
flip chart. When lots of ideas are flying the faciltator will need to put
some in a holding pattern until cleared for landing"
- Networking - let people talk about their favourite subject -
themselves
- Project Management - do not start at the beginning but at the end with
a very clear view of what needs to be achieved.
- In the leadership goldfish bowl you are under constant surveilance so
makke the most of it.
This book is unlikely to seriously challenge or stretch the reader but it
should help you fine tune what you already do in a leadership role. As
such, its a worthy read.
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