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More About the Author
Product Description
Product Description
Shortlisted for the CMI Management Book of the Year 2011, Practical Manager Category
A Leader’s Guide to Influence will show you how to step up your people skills and improve working relationships so you can get the business results you want.
Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners.
Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to:
- Increase your confidence and impact.
- Communicate more effectively.
- Learn different tools, techniques and approaches when working with different types of people.
- Listen and question effectively.
- Develop rapport and empathy.
- Give better feedback.
- Deal with difficult situations and cope with conflict.
From the Back Cover
CREATE POWERFUL WORKING RELATIONSHIPS AND BECOME A MORE INFLUENTIAL LEADER
Creating effective working relationships is one of the most powerful ways to get things done at work. People skills are often described as ‘soft skills’, but there’s nothing soft about the impact they can have on your business performance. As a manager or leader, using your influence positively, working with others and getting things done through other people are critical to delivering your business objectives. This book shows you how to step up your people skills to get the results you want.
Inside This Book
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Customer Reviews
Most Helpful Customer Reviews
3 of 3 people found the following review helpful
Format:Paperback
Messrs Brent & Dent bring together contemporary perspectives in a tight rather than heavy approach to widely considered themes.
The tools and case studies make this a very useful addition to my professional resources.
I confidently recommend it to anyone who wants to learn more about influencing skills and managing relationships.
The tools and case studies make this a very useful addition to my professional resources.
I confidently recommend it to anyone who wants to learn more about influencing skills and managing relationships.
2 of 2 people found the following review helpful
Format:Paperback
This is a comprehensive yet easy to read book which will help readers to understand the importance of relationships and influencing to good leadership. It is practical and applied, with lots of good real life examples.
1 of 1 people found the following review helpful
Format:Paperback
Excellent and inspiring book. Well done and highly recommended. I have used it in our executive education institute to develop leaders in the Arab world. easy to contextualize, filled with hands on and practical solutions, examples and case studies.
Most Recent Customer Reviews
essential reading
A fantastic addition to the available publications on influencing. A readable and enjoyable book that stands above its competion in a crowded field by virtue of its realistic and... Read more
Published 18 months ago by bjbd
Fabulous - really helped me influence people at work
A very helpful and practical guide to influencing others, very accessible full of really useful tips and tricks. I found it easy to just dip in and out of when I needed to.
Published 19 months ago by pcp
Practical guide
This is a really practical and well written book about the key aspects of influencing and relationships. Read more
Published 20 months ago by Drsteviebee
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