- Paperback: 318 pages
- Publisher: OUP USA (16 April 1998)
- Language English
- ISBN-10: 0195110129
- ISBN-13: 978-0195110128
- Product Dimensions: 23.1 x 15.2 x 1.8 cm
- Average Customer Review: 5.0 out of 5 stars See all reviews (1 customer review)
- Amazon Bestsellers Rank: 1,075,527 in Books (See Top 100 in Books)
- See Complete Table of Contents
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More About the Author
Product Description
Review
"A fluent, persuasive, elegant writer, Choo convinces us that to survive and prosper, an understanding of how people use information in organizations is fundamental." -- Ethel Auster, Faculty of Information Studies, University of Toronto
Product Description
Written by a professor on the faculty of Information Studies at the University of Toronto, this book shows how organizations behave as information-seeking, information-creating, and information-using communities. It provides models of how organizations behave and how information participates in that behaviour. Knowing how to manage information effectively within the organization is key to the success of the modern firm; a failure of information management is a breakdown of organizational purpose. This is the first text that links the broad areas of organizational behaviour and information management. Reviewers warmly praise the book, and feel that although it is breaking new ground, it will have strong appeal especially in graduate departments.
Inside This Book
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First Sentence
How do organizations use information? Read the first page
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
How do organizations use information? Read the first page
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Concordance
Browse Sample PagesConcordance
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Customer Reviews
Most Helpful Customer Reviews
2 of 4 people found the following review helpful
Format:Paperback
It mainly focuses on information systems as a core of living organizations. I liked and I recommend this work to everybody who likes original works on organizations.
Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com:
5 reviews
15 of 18 people found the following review helpful
An invaluable introduction for HR and IT professionals.
22 May 2000
Format:Paperback
"This book brings together", Chun Wei Choo writes, "the insight developed from research in organization theory and information science into a generel framework for understanding the richness and complexity of information use in organizations. Research in organization theory suggests that organizations create and use information in three strategic arenas. First, organizations interpret information about the environment in order to construct meaning about what is happening to the organization and what the organization is doing. Second, they create new knowledge by converting and combining the expertise and know-how of their members in order to learn and innovate. Finally, they process and analyze information in order to select and commit to appropriate courses of action...The book has the following objectives. First, it analyzes and compares the principal modes by which an organization uses information strategically to make sense of its changing environment, create new knowledge for innovation, and make decisions that reflect past learning and ongoing adaptation. Second, it examines the structure and dynamics of information seeking...Third, it proposes a new framework of the knowing organization (from the Preface)."
In this context, Chun Wei Choo divides his book into seven chapters, and he:
* introduces the theories of organizations as sense-making communities, knowledge-creating enterprises, and decision-making systems, and show how the three modes of information as sense making, knowledge creating, and decision making use complement each other by supplying some of the missing pieces necessary for each mode to function.
* identifies and relates the major elements that influence the behavior of the individual when seeking (starting, chaining, browsing, differentiating, monitoring, extracting, verifying, and ending) and using (selection and processing of information) information.
* shows how organizations, as social systems of people, structures, and processes, use information to make sense of the environment, create new knowledge for learning and innovation, and make decisions that enable action.
* examines the theory and process underlying the knowing organization.
* describes the tensions as tensions in sense making, tensions in knowledge creating, and tensions in decision making that are inherent in the knowing processes, and how the dynamics of balancing these tensions enable the knowing organization to be effective in the short term, and adaptive over the long term.
This book is highly recommended for HR and IT professionals.
1 of 3 people found the following review helpful
Ressenya de The Knowing Organization (català)
10 Oct 2010
Format:Paperback|Amazon Verified Purchase
Es tracta d'un llibre ja clàssic que té una segona edició força actualitzada. Tot i això la primera edició segueix sent fonamentalment molt útil.
6 of 13 people found the following review helpful
An informative, information-packed book!
19 Mar 1999
Format:Paperback
A highly informative examination of a type of organization that is successful by using information strategically to make sense of its changing environment, creating new knowledge for innovation, and making decisions that reflect past learning and adaptation. Provides a general model for understanding information use and many other models. Filled with references to research and other publications. This is an informative, information-packed book! Excellent.
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