This is a very fine book. If you work with words in pretty much any capacity you should whip out your credit card right now and do the decent thing. �The Invisible Grail� covers similar ground to its predecessor �We, Me, Them & It�, but in this book John Simmons concentrates on how brands can create an emotional connection with their audiences through their use of words, particularly stories. The result is a deeper, slower, more thoughtful work than �W, M, T & I�. The mix of personal insights, examples, case studies and asides makes this an inspiring and life-affirming read. It also includes a heap of practical advice on how business writers can sharpen up their act. If I had a criticism it would be that Stephen Denning�s concept of springboard stories could have been given more space, but it�s a minor quibble. Overall, a must read for anyone interested in how brands connect with their audiences and how words can be made to work harder at work.