This is a straight forward book that challenges the way organisations collect and use data to manage organisational performance. For those not familiar with his work or style, Bernard is one of those people who is able to express ideas simply and to the point. And as the subject of his book suggests, he provides much evidence to support his message.
The book starts out by defining what 'Evidence based Management' (EbM) means, with the subsequent chapters explaining each of the five stages and how to accomplish them.
This is not a vague academic book, as Bernard takes the time, backed up by examples and case studies, to explain each stage. And although he comments that "software cannot replace the critical process of a senior management team debating and reaching consensus on the drivers of strategic success ...", he does cover the role of BI and CPM systems. In particular he shows how they can be implemented to reveal the data and issues that count, so that informed decisions can be made.
I greatly enjoyed this book and highly recommend it to anyone who is looking to transform or implement a performance management framework. I am sure I will make frequent reference to it in my various consulting engagements.