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Synopsis
The Inner Consultation, Second Edition sets out the authors' thoughts on how consulting skills, and methods of teaching them, have evolved in the 17 years since the book's first publication. It also develops the theme of 'curiosity' as the key requirement for patient-centred consulting and provides a practical consultation model with five checkpoints to work to, advice for developing skills, and suggestions for doctors to ensure they know the cues in the consultation that require their full attention. All general practitioners, GP registrars and medical professionals will find this book essential and thought-provoking reading.
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Customer Reviews
Most Helpful Customer Reviews
8 of 8 people found the following review helpful
Format:Paperback
Neighbour gives you a whole new and definitely refressing look at consultations. It looks odd at first glance, but when you practice it you will see that it works. Highly recommended for GP's, GP registrars and any medical professional, who doesn't have much time, but want his/her consultation to be more productive and interesting.
7 of 7 people found the following review helpful
Format:Paperback
There are 2 books every doctor in training needs to read before becoming a General Practitioner; Pendleton's and this one.
This book is a little hard to read and contains a large amount of information and knowledge. The first part of the book analyses the reasons why some consultations are successful and others aren't. The author explains the concept of the TWO HEADS and then proposes a structural approach to the consultation.
The five steps are not only logical and useful but they are easy to practice. Each topic is accompanied by tips to develop communication skills, mainly rapport building, empathy and influencing skills.
The final chapter of the book explore how to put all the skills in to practice.
This is a hard book to read with nearly 300 pages of dense material and can take a long time to read, but overall is incredibly useful in order to improve the satisfaction of both Doctors and patients in primary care.
This book is a little hard to read and contains a large amount of information and knowledge. The first part of the book analyses the reasons why some consultations are successful and others aren't. The author explains the concept of the TWO HEADS and then proposes a structural approach to the consultation.
The five steps are not only logical and useful but they are easy to practice. Each topic is accompanied by tips to develop communication skills, mainly rapport building, empathy and influencing skills.
The final chapter of the book explore how to put all the skills in to practice.
This is a hard book to read with nearly 300 pages of dense material and can take a long time to read, but overall is incredibly useful in order to improve the satisfaction of both Doctors and patients in primary care.
6 of 6 people found the following review helpful
Format:Hardcover
This is a valuable book for general practitioners and consultants of all types. It offers a simple formula for a consulting 'journey' that focuses not only on transfer of understanding but also on transfer of ownership. The case illustrations and pictures are amusing and helpful.
Where the book falls down is in its rather uncritical adoption of the notions of Neural Linguistic Programming.
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Most Recent Customer Reviews
Great purchase!
I would recommend this book to health professionals looking to polish up their consultation skills, it contains a fresh approach to gathering information and creating a management... Read more
Published on 9 May 2010 by Magicroundabout
THE textbook for all GPs
If you are a GP or a GP registrar F1 or F2 in training with aspirations to enter general practice then you NEED to buy this book. Read more
Published on 14 Feb 2007 by Dr. Mark Cathcart
Great book for a whole new look at consultations
Neighbour gives you a whole new and definitely refressing look at consultations. It looks odd at first glance, but when you practice it you will see that it works. Read more
Published on 2 July 2001 by G. A. Thart
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