- Jubilee offer: spend £10 or more on any product sold by Amazon.co.uk on or before June 6 and you can buy The Diamond Jubilee A Classical Celebration Album for just £2.50 Here's how (terms and conditions apply)
The Human Element
and over one million other books are available for Amazon Kindle .
Learn more
| |||||||||||||||
 Trade In this Item for up to £10.75
Get an extra £5 when you trade in books worth £10 or more until June 30, 2012. Trade in The Human Element: Ten New Rules to Kickstart Our Failing Organizations for an Amazon.co.uk gift card of up to £10.75, which you can then spend on millions of items across the site. Trade-in values may vary (terms apply). Find more products eligible for trade-in.
|
Special Offers and Product Promotions
Product details
|
More About the Author
Product Description
Product Description
Despite some of the most sophisticated computer systems known to mankind, modern life can be infuriating – and it's getting worse. But there is a growing suspicion that, despite all the investment in IT and organization we have seen, we live with the same old problems we always have done.
Why are we still addicted to oil and petrol despite the disastrous consequences? Why, three generations after the Beveridge Report, are his Five Giants – Want, Disease, Idleness, Ignorance and Squalor – still so much with us? Why did teenage pregnancies go up despite the UK government spending up to £100 million over a decade to prevent them? Why do so few of the public clocks tell the right time or train lavatories have water in their taps?
There is a growing understanding, not that people are infallible, or that they are endlessly trustworthy and benevolent – but they are nonetheless what makes change possible. This book uses this idea to set out the Ten New Rules for organizations, reveals where they are working already – with the latest developments in ideas like system thinking and co-production. It explains the future in terms of the People Principle: If you employ imaginative and effective people, especially on the frontline, and give them the freedom to innovate, they will succeed. If you don't, they will fail.
About the Author
David Boyle is a Fellow of the New Economics Foundation, author of numerous books, including (as co-author) The New Economics (Earthscan 2009)
Inside This Book
(Learn More)
Tags Customers Associate with This Product(What's this?)Click on a tag to find related items, discussions, and people.
|
Customer Reviews
Most Helpful Customer Reviews
1 of 1 people found the following review helpful
Format:Hardcover
I literally devoured this book and I am sure that I will refer back to it again and again. David Boyle is an original thinker and a gifted writer who generously shares in every chapter his crystal clear vision of a more humane and productive way of organising ourselves, our public services and the business world. "People's passivity seems to get in the way of making change happen. Yet organisations tend to be designed to make clients and customers as passive as possible". Add to this a tendency, all be it unconsciously, to view staff as `sheepwalkers' and the case is made for putting the `human element' back at the heart of any organisation and to stop this obsession with efficiency and focus on effectiveness instead. I particularly enjoyed the sections on how deep is our need for reciprocal human relationships and for the first time now understand why I get so angry with call centres and the like - when anonymous, script bound people at the end of the phone break these ties of reciprocity, that as human beings we expect in our relationships, it is going to make anyone angry.
More than ever before in our history we need imaginative and effective staff and managers who are given the freedom to innovate and take up the challenges that society faces. This book is an excellent resource to kick start a more positive and productive future. It also eloquently describes the dangers of simply relying on more of the same, which clearly isn't working. Highly recommended.
More than ever before in our history we need imaginative and effective staff and managers who are given the freedom to innovate and take up the challenges that society faces. This book is an excellent resource to kick start a more positive and productive future. It also eloquently describes the dangers of simply relying on more of the same, which clearly isn't working. Highly recommended.
1 of 1 people found the following review helpful
Format:Hardcover
This book provides you with the perfect evidence for following your own instinct, as opposed to carrying on with business as usual, when it comes to making the things you care about really work. Any public services manager will instinctively recognise the book's ten principles for making public services responsive and humane. The book is easy to read and full of amusing anecdotal evidence, which will also provide you with ammunition when it comes to your next management meeting. My only complaint is that the type is a bit too small (and there are no pictures!).
Format:Kindle Edition|Amazon Verified Purchase
One day this book will be seen as seminal in pointing to a new way of thinking about how to run effective businesses, organisations and government. It offers ways to change the way we run organisations that could be implemented immediately as well as posing an evidential challenge to deeply embedded management thinking. I can't recommend this highly enough to anyone who wants to improve their business, organisation, indeed anything that involves people.
Listmania!
|
|
Look for similar items by category
- Books > Business, Finance & Law > Management > Change Management
- Books > Business, Finance & Law > Management > Human Resources > Human Resources Management
- Books > Business, Finance & Law > Reference & Education > Ethics
- Books > Science & Nature > Engineering & Technology > Civil Engineering > Environmental
- Books > Science & Nature > Engineering & Technology > Environmental
- Books > Science & Nature > Engineering & Technology > Ethics
- Books > Science & Nature > History & Philosophy > Philosophy of Science > Ethics
- Books > Scientific, Technical & Medical
Look for similar items by subject
Feedback
- Would you like to update product info or give feedback on images?
- I am the Author, and I want to comment on my book.
- I am the Publisher, and I want to comment on this book.
|
