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The Heart of Coaching: Using Transformational Coaching to Create a High-performance Coaching Culture
 
 
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The Heart of Coaching: Using Transformational Coaching to Create a High-performance Coaching Culture [Paperback]

Thomas G. Crane , Lerissa Nancy Patrick
5.0 out of 5 stars  See all reviews (1 customer review)
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Product details

  • Paperback: 240 pages
  • Publisher: F T a Pr; 4 edition (26 Feb 2007)
  • Language English
  • ISBN-10: 0966087437
  • ISBN-13: 978-0966087437
  • Product Dimensions: 22.6 x 17.3 x 1.8 cm
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Bestsellers Rank: 160,324 in Books (See Top 100 in Books)

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Thomas G. Crane
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Customer Reviews

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Most Helpful Customer Reviews
4 of 7 people found the following review helpful
By A Customer
Format:Paperback
Clients of mine (who are not management development professionals) say this is great guide for them and very practical and useful.

I recommend the book to all the managers I know who are expressing a need to do a better job of coaching their people --- (a number thing managers SHOULD do)

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Amazon.com:  25 reviews
34 of 34 people found the following review helpful
Great book: style, substance, process and practicality. 19 April 1999
By A Customer - Published on Amazon.com
Format:Paperback
If you are looking for an excellent training tool on coaching (and in today's business climate, we all probably should be), you definitely should consider Tom Crane's book The Heart of Coaching. The book is excellent in both style and substance. As for style, the book is written in plain English, with an "easy to read" visual format. As to substance, the book has chapter after chapter of useable and substantive information. Further, the book has both process (the central feature of the book is not just coaching, but "transformational coaching as a process") and practicality (as just one example, you will get genuine assistance from the insightful list of differences between "bosses" on the one hand and "coaches" on the other).

Finally, don't skip over the section of the book dealing with the personal side of coaching, the "heart" of the transformational coach. In this section, you will find the "Transformational Coach's Credo". The credo may not state anything which is revolutionarily new but, if followed consistently, the credo would certainly help the typical department workplace to exude greater enthusiasm, productivity and camaraderie (come to think of it, maybe such results could be considered revolutionary!).

35 of 38 people found the following review helpful
From the Heart AND A Big Potential Pay-Off for Companies 17 Feb 2001
By Mary R. Bast - Published on Amazon.com
Format:Paperback
In a September 2000 Time Magazine article there was an important message for organizations about coaching: Ours is a fast-paced and changing marketplace and there's a big potential pay-off for companies whose managers know how to help valued employees develop and adapt to the changes. Crane's superior book shows how to do that -- how to provide feedback with respect, with clarity, and in a partnership that empowers people to contribute increasingly at higher levels of performance. It is current, practical, and my key resource in teaching managers how to coach. I particularly appreciate the "heart" of this approach -- the commitment to know and appreciate people as human beings and to transcend the traditional boss/subordinate relationship. If you are a manager, get this book. If you are a professional coach to managers, get this book.
21 of 23 people found the following review helpful
Simply the Best Book on Coaching Available 17 Jan 2001
By Kim Silverman - Published on Amazon.com
Format:Paperback
Tom Crane's The Heart of Coaching provides easy to read and even easier to apply principles of coaching and leadership. The integration of logical and heartfelt approaches assures successful implementation. It is a great example of how to treat people with care and respect while getting results.

I found each chapter to be full of useful and thought provoking material for the coach and manager alike. The distinctions between a boss and a coach on page 121 are excellent. In fact, I've posted them in my office to remind me daily.

Every time I pick up this book I find pearls of wisdom, what makes the book unique is how the author presents them in such a user-friendly manner. I found reading this book easy and informative. I find applying what I learned profound.

The quotes sprinkled throughout the book are an added bonus.

This is a must read for anyone who wants to be more effective interacting with others!

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