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As anyone who has managed a project will know, under-estimating or ignoring complexity produces one trauma after another. Better to take lessons from those who've been there before, saving yourself and your business lots of pain.
The book's scope is wide, but so skillfully managed that you can apply its methodology and insights to reasonably small one-off projects such as a new management information system as well as to industrial strength stuff like building an airport. There is application across a range of sectors and industries, and I can vouch for its success in helping to manage a complex IT project that www.broadband.co.za has undertaken.
The biggest strengths of The Handbook are its bulleted checklists and step-by-step processes that include proforma charts to keep track of every aspect of a project. Outsiders are often bemused by the amount of niggly formality project managers insist on. It's for good reason when the squabbling starts over what was promised and what was delivered. The book demonstrates why and how to put procedures in place that will avoid unpleasantness when sign-off draws near.
It's other strength is easy reading. You'll slog through it in a few hours, although there's invariably lots of repeat reading of previous sections that weren't relevant until you got to another chapter. A dedicated read with pen and paper nearby would yield the best results.
The Handbook's biggest weakness is that all those checklists and charts don't come bundled on a CD in electronic format. It's painful reproducing them in a usable format. What I really wanted and would happily have paid double the price, was a Lotus Notes PM database with all the handbook procedures and aids ready-to-use.
In addition to a structured approach to project initiation, planning, control and shutdown, this book also provides an incredible array us useful checklists, tables and other project artifacts that can be used as guidelines for your own standardized project forms. While a previous reviewer understandably lamented that these should have also been provided in electronic format on a CD ROM or accompanying website, even in paper format these will give you practical models which can be easily replicated in any word processing program or HTML for sharing on a company intranet.
This book closely follows the UK project management standard called PRINCE2, but also aligns nicely with the US standard that is embodied in the Project Management Institute's Project Management Body of Knowledge. More importantly, the process flow and associated policy and procedure guidelines can be used independently of any project management standard, and if followed will assure a high project success rate. This is because the author focuses on key critical success factors, such as defined roles and responsibilities, breaking projects into stages, and good estimating and control techniques. I especially like the emphasis on project change management and the importance placed on properly shutting down a project, both of which are critical success factors in my opinion.
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