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The Five Dysfunctions of a Team,: A Leadership Fable (J-B Lencioni) Paperback – Large Print, 11 Apr 2002


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Product details

  • Paperback: 240 pages
  • Publisher: Jossey-Bass; Lrg edition (11 April 2002)
  • Language: English
  • ISBN-10: 0470580461
  • ISBN-13: 978-0470580462
  • Product Dimensions: 26.4 x 20.8 x 1.8 cm
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (62 customer reviews)
  • Amazon Bestsellers Rank: 1,533,995 in Books (See Top 100 in Books)
  • See Complete Table of Contents

More About the Author

Patrick Lencioni is a New York Times best-selling business author. In addition to his writing, he is president and founder of The Table Group, a firm that develops new ideas for making organizations more effective. Patrick is also a leading keynote speaker and a sought-after consultant to CEOs and teams at various organizations including large, multinational companies, start-ups, and non-profits.


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Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare. Read the first page
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17 of 17 people found the following review helpful By Rolf Dobelli TOP 500 REVIEWER on 22 Jun 2004
Format: Hardcover
Patrick Lencioni offers a satisfactory fable about an executive wrestling to take hold of a company and create a smoothly functioning executive team. The narrative moves right along as he addresses the problem of feckless teamwork with the fictitious Decision Tech company as a test case. The novel is interesting, and you can read through it easily, getting to know the characters and participating in their business decisions. However, if you just want to learn about better teamwork quickly and leave, skim to the final chapters. Here, the author outlines a detailed model for diagnosing the five dysfunctions of a team and provides exercises and techniques to ameliorate those dysfunctions. The advice is complete and concrete. We recommend the meat and potatoes diagnosis and solutions as well as the cake and ice cream story, but how much narrative you want to read may depend on what shape your team is in when you start, as well as on your taste for tales.
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8 of 8 people found the following review helpful By Andrew Moules on 12 Oct 2007
Format: Hardcover
Lencioni tells a leadership fable about a corporate executive team, then lays out five very practical "dysfunctions" (absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results), along with a questionnaire for readers to use in evaluating their own teams and specifics to help them understand and overcome these common shortcomings.
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12 of 13 people found the following review helpful By Jack Feeney-Author / Analyst on 23 Sep 2004
Format: Hardcover
Sound (and usable) tenets of teamwork wrapped up in a very readble and interesting story. Great way to get the points across, and the characters are definitely believable - you'll recognize most of them.
The last section offers simple, practical and useful remedies for dysfunctional teams but doesn't condescend or patronise, in the way that the 'One Minute manager' books do.
Easily read in two or three hours and offering good advice.
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11 of 12 people found the following review helpful By Siriam TOP 1000 REVIEWERVINE VOICE on 30 April 2006
Format: Hardcover
I have read enough management books to I hope know the good from the bad - the fact that this book is the first one that after having read it I immediately started to read all over again, makes it for me a unique offering. This is due to:

1. The subject is one which applies in so many work situations that its potentially wide application cannot be denied. The comments made by other reviewers as to recognising the many different types of personalities involved and the five individual issues from their own experiences demonstrates the consistency of the problems being identifiable under many different factual scenarios.

2. The book is written in a very easily assimilated style and precise chapters per point plus the use of a fictional parable style story makes it come alive in a way that rarely happens in most management books.

3. The analysis of the five issues having been gone through is then in a summary end piece restated not only as to their individual relevance but also how they inter-relate and practical methods of addressing each is provided - this hands on solution solving makes the book a very powerful basis for personal decision making using the tools provided.

In part the impact of the book on myself may reflect that I read it as I was starting to grapple with one of the most difficult teams I have had to ever lead in over twenty years of management roles. That this book provided me with a number of options to consider and apply in making progress reflects the true value of the lessons it shares.
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9 of 10 people found the following review helpful By J. Butler on 14 Nov 2005
Format: Hardcover Verified Purchase
I usually hate management books with "parables" in because I find them badly written, contrived and twee. This one is better than most - the story is plausible (and familiar) and Lencioni's writing style is punchy and clear. More importantly, it conceals an excellent model of senior team development.
What I like about the model is that all the stuff I already use in organisational development slots in nicely: what it gives is a clear roadmap. Using the model, both the facilitator and the participants can all be clear about what they are doing and why. For example, I've used psychometrics many times, but using them within the framework of building trust (the first stage in the model) seemed to make the learning deeper and more lasting.
Anyone who is part of a senior level team (where the team members are also team leaders), or anyone who works with these teams should find the book useful.
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24 of 28 people found the following review helpful By A Customer on 31 Oct 2002
Format: Hardcover
If you work in a team where things don't always go the way you'd expect then this is a book you should read. I bought it for three reasons: it's short, it's a single story, I needed something to read on a flight.
Short: Forget about those long management tomes which lose your attention after page 5 and feel like homework. This is a simple short story which Lencioni uses to illustrate his points on team membership leadership, membership and engagement. You will read this in two hours.
Single Story: Like me are you tired of reading all those guru books that read like a collage of name dropping and half pages of useless anecdotes? This book has a story line that will engage and retain you attention without forcing management bs down your retinas on every page. It's readable , the characters plausible and you will want to turn the page.
Makes Sense: Like anything good that has ever been written on management there is a healthy dose of common sense here. Unlike many other books I liked the fact that it does not contain the "How To" as much as it illustrates how to recognise specific issues in Teams and offers ideas on how to deal with them. The model used is simple and progressive and you can't apply it in one minute.
Does it work ? I have no idea but I will definitely use the ideas.
Recognise Anyone? absolutely.
Recommend it to a friend ? Yes and I'll also leave a copy on my bosses desk when I leave!
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