- Paperback: 258 pages
- Publisher: Teamtech Press (Jun 2003)
- Language English
- ISBN-10: 097297640X
- ISBN-13: 978-0972976404
- Product Dimensions: 22.9 x 15.2 x 1.4 cm
- Amazon Bestsellers Rank: 829,297 in Books (See Top 100 in Books)
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Priscilla Wilson and her co-authors have written a clearly worded and easily understood (if somewhat didactic, at times) guide for people who find themselves in this situation, and it is particularly aimed at those leaders in the group who are 'supposed to make it happen.' Wilson, who has had 30 years in 'facilitative leadership' positions, has brought her clear thinking and experience of what works to bear on the presentation of her methods. A combination of theoretical understanding of the issues involved and 'how-to' suggestions and real-life anecdotes makes the book useful for understanding the interpersonal/group issues, for encouraging the interactive process and for getting results.
Using the insights of pathbreaking management consultant W. Edwards Deming as a springboard for her own approach, Wilson lays out methods to encourage individual and group engagement, mobilize energy, encourage interactions which lead to effective reflection on the issues that then generate actions to solve the problems at hand. She also suggests how to learn the skills involved and transfer them to similar problems in the future. All of this is done primarily via 'the facilitative way' used by the group leader. That phrase, redolent of Eastern thinking, does indeed suggest a gentle, reflective, encouraging and forward-moving kind of listening and intervention on the part of the facilitator/leader that is too often absent in blunter Western leadership styles.
Throughout the book are reinforcements to the notion that leaders don't, can't, and don't need to have all the answers to all the questions, but that those answers can reside in other group members and can generally be brought out with encouragement and skillful facilitation.
Recommended.
Scott Morrison