I was looking for a replacement for the high backed office chair I've been using to watch TV in, which is uncomfortable to sit in for more than a few minutes, and thought this might be what I needed. I'm pleased to say I was right. Wonderfully soft and relaxing, with just the right amount of recline (If you want to lie flat, go to bed!). The footstool is just the right height for stretching out and complements the chair in looks nicely.
The chair was easier to assemble than I'd feared, apart from a little trouble with the last of the four bolts which attach the recline mechanism to the base - it wouldn't screw in at first, but I got it going after a bit. Assembly took a little over an hour, on my own, going carefully and methodically; I'm sure I could do it much faster than that now, having done it once.
Customer service, as mentioned elsewhere for Oriental Leather's chairs, is excellent. I've seen it suggested that favourable comments about this were left by the company's employees themselves - not true! I ordered on Easter Monday and got a phone call the following morning offering delivery on Wednesday. Then on Wednesday morning I got a text telling me that delivery was estimated between 2pm and 3pm. The chair arrived at 2.30. Spot on!
In short, if you're looking for a comfortable, sturdy and luxurious chair to chill out in, this is it.