Professor Furnham has again produced an outstanding text, with his combination of scholarship, compassion and humour. Any worker in a large organisation is going to find this book useful and interesting. There are very few books that tackle issues of personality disorder in the workplace, and what little there are, have a US slant; this text recognises the European environment. It has to be recommended to HR operatives, as well as students of psychology, and I think Trades Union case workers too. In my experience workers who understand what is happening around then, and why, cope better with occupational stress. In reading this book I was reminded of different workplaces, and of colleagues who shared their negative experiences of derailed leadership. Having presented staff development material in this area I know workers benefit from being able to label the behaviour of those who manage them badly. Well sourced and well structured, this is a really good read.