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The Elements of User Experience: User-Centered Design for the Web and Beyond (Voices That Matter) [Paperback]

Jesse James Garrett
4.8 out of 5 stars  See all reviews (4 customer reviews)
RRP: 27.99
Price: 19.59 & FREE Delivery in the UK. Details
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Book Description

16 Dec 2010 Voices That Matter

From the moment it was published almost ten years ago, Elements of User Experience became a vital reference for web and interaction designers the world over, and has come to define the core principles of the practice. Now, in this updated, expanded, and full-color new edition, Jesse James Garrett has refined his thinking about the Web, going beyond the desktop to include information that also applies to the sudden proliferation of mobile devices and applications.

Successful interaction design requires more than just creating clean code and sharp graphics. You must also fulfill your strategic objectives while meeting the needs of your users. Even the best content and the most sophisticated technology won't help you balance those goals without a cohesive, consistent user experience to support it.


With so many issues involved—usability, brand identity, information architecture, interaction design— creating the user experience can be overwhelmingly complex. This new edition of The Elements of User Experience cuts through that complexity with clear explanations and vivid illustrations that focus on ideas rather than tools or techniques. Garrett gives readers the big picture of user experience development, from strategy and requirements to information architecture and visual design.

Frequently Bought Together

The Elements of User Experience: User-Centered Design for the Web and Beyond (Voices That Matter) + Don't Make Me Think!: A Common Sense Approach to Web Usability + Smashing UX Design: Foundations for Designing Online User Experiences (Smashing Magazine Book Series)
Price For All Three: 63.33

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Product details

  • Paperback: 192 pages
  • Publisher: New Riders; 2 edition (16 Dec 2010)
  • Language: English
  • ISBN-10: 0321683684
  • ISBN-13: 978-0321683687
  • Product Dimensions: 6.9 x 8.9 x 0.4 cm
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon Bestsellers Rank: 27,885 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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Customer Reviews

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Most Helpful Customer Reviews
2 of 2 people found the following review helpful
4.0 out of 5 stars The first UX book to read 2 Jun 2011
If you are just starting in UX this is the right book, as it is clear explained and made by one of the fore-fathers of the UX domain. But, as a lot of articles and books have taken ideas from it, and if you have a certain experience in UX .. you might not find that interesting, because probably you already know the things which are described here.
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1 of 1 people found the following review helpful
5.0 out of 5 stars The cross-team book on web strategy 25 July 2012
The aims of the book are:
- to explain the workflow that best responds to the needs and specificities of a web product and the tasks and roles involved in the whole process
- to establish a common ground of understanding and collaboration for every team member.

If you are new to this subject, you will learn to break a project into its several stages and analyse each problem on its turn. Decisions will be made with clear arguments and conflicts within the team will be reduced to a minimum.You will feel that the project will grow with ease, consistent and grounded on objectives.

From client and user needs and objectives, and from content and functionality requirements, to information architecture, interaction design, navigation and interface design, every stage of the process is clearly explained with techniques, context and diagrams.

This is a book for every member of a team working on a web project: account, project manager, designer, writer, developer and even for the client. This is not a comprehensive book on User Experience for an interaction designer or strategist, but a light and quick introduction to the overall process.

It is specially useful to a small team where the same person will have to understand the client and users needs and create the content and architecture, while another will have to both design the interaction, define the style and do the programming.

Note: this review is based on the 2002 edition, which targeted traditional desktop websites, without almost any reference to mobile applications.
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5.0 out of 5 stars Fantastic Book for Beginners 1 Sep 2013
Format:Paperback|Verified Purchase
This book is an excellent buy for anyone who wishes to gain a basic understanding of User Experience and how it affects everyday design - focusing on websites and digital applications. At under 200 pages, you can read it in an afternoon or two, but will find yourself referring back to it again and again. Highly recommended.
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By Lukas
Format:Paperback|Verified Purchase
Good examples and clear structure. User focused book on usability. The book covers usability in a generic way that can be applied to a range of interfaces and devices.
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Most Helpful Customer Reviews on (beta) 4.4 out of 5 stars  19 reviews
14 of 14 people found the following review helpful
5.0 out of 5 stars Great Clear, Basic Primer on User Experience Design 18 Oct 2011
By Maraspin Stefano - Published on
A great starting point for those interested in UX design. It lays down a clear overall picture of the field, well defining terms and "planes" falling within the "umbrella" of UX, but not always of immediate comprehension for the beginning "practitioner" (IE information architecture, interaction design, interface design, navigation design, ...). Author clearly states the scope and goal of each, also explaining relations between these and related concepts.

It can also be a useful resource for all those who're not solely focused in UX, but who'll need to share some content or "feature" with users. If you fall within this category, and are looking for a good introductory book on UX, this is probably the one you should pick.

I've read it after a few others on the subject, and not all of its content was new to me. Moreover you'll definitely need to back up its content with something else, if you're really serious about UX design. It's not a reference book. Experienced UX designers might hence even feel disappointed. It's quite shallow, and basic in content. Nevertheless, I consider it a great primer, with key concepts organized in such a way that it's easy for them to be recalled and also accessed as a quick reference. It also contains several valuable tips, which never hurt to be reminded about, no matter what's the amount of experience under your belt.

It kind of reminded me about "Don't make me think" by S. Krug, for certain aspects. Not a complete reference, but definitely clear, concise and to the point. It can be read in a short amount of time too, so that no big investment in terms of time is needed.

As a side note... "The Elements of User Experience: A Primer on User-Centered Design for the Web" might've been a more suitable title.
6 of 7 people found the following review helpful
3.0 out of 5 stars Too conceptual, not very practical 27 Jan 2013
By J. Chau - Published on
Format:Kindle Edition
I found the book focusing too much on definition of industry terms and concepts and not much on actual implementation of design ideas. If that's what you are looking for, great. The book is more about Why UX is important and not How to create a better user experience.
3 of 3 people found the following review helpful
5.0 out of 5 stars Excellent overview 8 Nov 2012
By Frederick J. Weber - Published on
Format:Kindle Edition|Verified Purchase
This book is an excellent overview of the user experience field. Garrett has done a fine job of encapsulating key principles. I'd recommend this book both for those new to the field and just learning about it as well as to practitioners looking to better communicate what they do to clients and co-workers.
3 of 4 people found the following review helpful
5.0 out of 5 stars fast-track to professional design 25 Feb 2013
By J. Green - Published on
As a programmer, the graphic design aspect of web design has always been the most challenging for me. I have read so many books on the subject, and hands-down, this book has been the most influential and useful to me. In the past, my designs were always hit and miss. I would spend incredible amounts of time experimenting and trying new things, waiting for an artistic spark that didn't always come. After studying the process in the book, however, I can efficiently and consistently produce solid designs. It gave me a framework to logically and thoughtfully approach design, regardless of whether I felt inspired artistically about what I was doing. Most importantly, I now have a reason behind most of my design decisions, and this frees me to confidently explore new styles. Having good explanations for one's design rational sells too. I'm shocked by how many of my first drafts are getting approved by my clients. I consider myself indebted to the author. Thank you.
5.0 out of 5 stars New to UX. Quick, accessible read 19 Mar 2014
By Connie - Published on
Format:Paperback|Verified Purchase
I'm transitioning to a UX career and this is one of the books that was recommended to me. I really loved the content and I think it is at the right level to make it both accessible, but also not painful to read.
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