The conflict at the heart of this book is the same as there is at the heart of the British TV industry; between the creative programme makers, convinced that they are on a mission to serve and enlighten the public, and on the other side, the money makers, who have to run the business so that everyone gets paid. The author, formerly head of documentaries at Granada, leaves you in no doubt about which side he stands on; much of the book is a hatchet job on Gerry Robinson and Charles Allen, the managers who laid off thousands of staff while personally enriching themselves and leaving Granada, as the author grimly concludes, "hollowed out".
That is my problem with the book: it's terribly one-sided, making little reference to the context of technological change which has had an impact on the TV industry. Some slimming down of broadcasting had to take place - ITV hasn't lost viewers just because it was badly managed, but because cable, satellite and digital TV (which is barely mentioned) came along, and guess what - given the choice of 30 channels, people watch less ITV. The section at the end of the book which tries to put ITV's decline in the context of incompetent British industrial management is not without a grain of truth, but unconvincing, bolted on.
Certainly worth reading if you are interested in British TV, and quite good on the regulatory context of the Thatcher government in the 1980s and 1990s (not as boring as that makes it sound). Probably a difficult book to get much out of if you don't know some of the people involved.