"Norman... makes a strong case for the needlessness of badlyconceived and badly designed everyday objects... [T]his book mayherald the beginning of a change in user habits and expectations, achange that manufacturers would be obliged to respond to. Buttonpushers of the world, unite." Los Angeles Times --Los Angeles Times
--This text refers to an out of print or unavailable edition of this title.
From the Publisher
This is the only updated edition, and the only one to include Don Norman's brand new introduction.