I wasn't sure that I'd like this book at first as the characters were very difficult to sympathise with. But as the story progressed I came to realise that what makes the plot so complex is the flawed nature of the characters. I've read another of Mitchard's novels, A Theory of Relativity, and found the characters rather annoying. In this case, their flaws made them fascinating rather than irritating, and eventually this book became impossible to put down. Not having any children myself, it was hard to imagine how I'd act in such a situation but I still really felt the pain that the family was going through in their grief. I did feel like there were a couple of lose ends that weren't completely tied up at the end about the kidnapper, but all in all I was pleasantly surprised at how much I enjoyed this novel. Recommended to fans of Jodi Picoult and Barbara Delinsky.