 |
The Customer Service Pocketbook (The Pocketbook)
Sean McManus (Author) Average Customer Review:   (5)
In stock This item Delivered FREE in the UK with Super Saver Delivery. £6.99 £6.29
Product Description
This title is for everyone who contributes, directly or indirectly, to giving the customer good service. It covers why good service matters, the difference between good and bad service, performance standards, turning complaints into opportunities, listening to customers, assertiveness and good... Read More |
|
Show items from:
All Categories
(11)
Books Show items that:
Customers also bought
Customers also viewed
|
|
||||||||||||||||||||||||||||||||
