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Product Description
Product Description
This collection of field-tested tools, customizable questionnaires, and techniques for working with clients provides crucial problem-solving help in areas such as:
• Managing and leading change
• Organizational initiatives
• Assessing team and organizational functioning
• Improving relationships between departments and business units
• Creative problem-solving techniques
Mel Silberman, Ph.D., (Princeton, NJ) is a best-selling author and editor. A professor of adult and organization development at Temple University, he is the author of Active Training.
From the Back Cover
Consultants need help too! Consulting is a demanding profession and today’s busier-than-ever consultant needs intelligent tools and resources to speed up and improve the process of working with clients. Help is now here in The Consultant’s ToolKit, an indispensable collection of 50 sophisticated team and organizational assessment questionnaires, team problem-solving activities, and how-to guides for diagnosing and solving client problems. Whatever the challenges facing you as a consultant—from showing your clients how to manage and lead change, to improving relationships between departments, to goal setting and planning—this book provides dozens of client-tested problem-solving tools and solutions that can be used immediately, saving you hours of time and making your interaction with clients more effective.
Created by 50 top professionals in the consulting industry, all the tools in this sourcebook are fully reproducible and can be easily customized to fit your client's needs. Included are creative, ready-to-implement approaches to guiding a client in:
*Finding the right business strategy
*Making meetings more productive
*Creating effective teams
*Involving people in decisions that affect them
*Coaching employees through change
*Identifying performance problems
*Dealing with management resistance
*Stimulating creative thinking…
*And much more!
ABOUT THE EDITOR: Dr. Mel Silberman is the author of Active Training and other organization development and training books. Professor of Adult and Organizational Development at Temple University, he is the editor of the annual Team and Organization Development Sourcebook, and The Training and Performance Sourcebook Annual. He has been a consultant to hundreds of corporate, governmental, educational, and human-service organizations, and is a popular presenter at professional conferences.
A situational analysis (SWOT) focuses of four areas of your client's business: Strengths (S), Weaknesses (W), Opportunities (O), and Threats (T). Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt
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I would recommend not buying this book or any book with additional add-ons from this publisher as they are not interested in after sales.
I borrowed it from a friend who recommended it to me - and after only 2 or 3 short hours of reading a few chapters I have invested in a copy for myself and a further copy for a friend who has just been promoted to a higher level of managment, and was struggling with some of the initial resistance to the change.
I look forward to receiving this and reading the well written theory which will really improve how put my practical ideas across to my clients as it gives the bigger picture and an excellent vocabulary to someone in my situation.
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