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The Concierge Manual: A Step-By-Step Guide on How to Start Your Own Concierge Service And/Or Lifestyle Management Company
 
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The Concierge Manual: A Step-By-Step Guide on How to Start Your Own Concierge Service And/Or Lifestyle Management Company [Paperback]

Katharine C. Giovanni , Ron Giovanni


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Amazon.com:  22 reviews
13 of 13 people found the following review helpful
Good Basic Rules for Success. 4 April 2007
By John Matlock - Published on Amazon.com
The concierge business is one that has a lot of potential. Today we see mommy and daddy both working, and both completely exhausted from the pressures of business combined with all the errands and chores of raising a family. A lot of chores you want to do yourself, especially if they involve spending time with your children. Something more important than say cleaning the house or picking up the dry cleaning. The concierge business is really nothing more than a business that performs such on-demand chores for people who need these services.

A good part of the book is about setting up a business. Standard material if you are doing any kind of business. The only comment I'd make is to follow her advice on preparing a business plan. Buy one of the software packages - I use 'Business Plan Maker' - but they are all about the same. They will guide you through the process by asking you questions and showing you how some other people have answered them. It will force you to think through your ideas.

Her comments on sales and marketing are very good. This is often ignored in 'how to set up a business' books. Just remember, no sales, no income.
11 of 12 people found the following review helpful
An Absolute Blessing! 8 Jan 2007
By Tammie Galloway - Published on Amazon.com
I am so grateful to have this book, the second edition was awesome but this one goes above and beyond my expectations! I thank God for people like Katharine Giovanni, she has really helped us to complete the vision that was given to us, I go to sleep with her book on my side. Personally, I think this book should be entitled: The Concierge Manual, Success Edition, By Katherine C. Giovanni. Thank You Katharine for not being selfish and for being selfless, if anyone does not become succesful from reading this book and following the strategy she has given, you should re-evaluate yourself, maybe you're in the wrong industry. As for myself and my team, we're about to take this Concierge service to new levels!
6 of 6 people found the following review helpful
Consider It Done! highly recommends this book 24 Mar 2008
By C. Durbin - Published on Amazon.com
As an errand/concierge service company owner in busy Southern California I found it hard at first to know exactly where to focus my energies. This book solved that for me by helping me to slow down, get specific and put all the wonderful and practical suggestions Katherine makes into daily practice.
I highly recommend this book!

Sherri Durbin, owner
Consider It Done!

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