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The Complete New Manager
 
 

The Complete New Manager [Kindle Edition]

John Zenger
3.0 out of 5 stars  See all reviews (1 customer review)

Print List Price: £13.99
Kindle Price: £10.40 includes VAT* & free wireless delivery via Amazon Whispernet
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Product Description

Product Description

Tackle every management challenge

with skill and confidence!





Managers are faced with a variety of challenges every day. There are decisions

to make, conflicts to resolve, and strategies to implement, among many other

responsibilities. As a new manager you need to build the skills necessary for

tackling problems head-on.



The Complete New Manager is a valuable toolkit that helps you meet day-to-day challenges quickly and effectively. Filled with tips, techniques, and

proven advice from renowned experts, The Complete New Manager teaches

you how to:



  • Become a dynamic leader who instills confidence

    in both employees and upper management

  • Hire the right people and cultivate an environment

    that makes them want to stay

  • Develop and encourage free-flowing, two-way

    communication with your staff

  • Use proven techniques to deal with

    difficult people and problem employees

  • Successfully plan and implement business

    strategies large and small

  • Produce sustained, positive results that

    impress your bosses


The key to successful management is the ability to meet challenges as they

arise. Here, in one volume, is everything you need to bolster your on-the-job

skills and reach the highest levels of success.

About the Author

John H. Zenger, D.B.A., is the CEO and cofounder of Zenger/Folkman, a firm that employs evidence-based, positive methods to strengthen organizations and those who lead them. In 1994 he was inducted into the Human Resource Development Hall of Fame. He is the author or co-author of seven books on leadership and teams.


Product details

  • Format: Kindle Edition
  • File Size: 4444 KB
  • Print Length: 481 pages
  • Page Numbers Source ISBN: 0071744479
  • Publisher: McGraw-Hill; 1 edition (28 April 2010)
  • Sold by: Amazon Media EU S.à r.l.
  • Language English
  • ASIN: B003O2TU48
  • Text-to-Speech: Enabled
  • Average Customer Review: 3.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Bestsellers Rank: #268,542 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
  •  Would you like to give feedback on images?


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Most Helpful Customer Reviews
By John M. Ford TOP 500 REVIEWER
Format:Kindle Edition
John Zenger's book is targeted at new managers who do not yet have a complete picture of the managerial role. It may also be useful to potential managers who want to learn about what they may be getting into.

The book's subtitle, "Essential Tips and Techniques for Managers" captures the scope and abbreviated nature of its contents. It is an assembly of 112 chapters, each sketching a skill or task within the managerial role. These chapters are brief and the coverage is introductory. The chapters are grouped into five sections: New Manager Essentials, Being an Effective Leader, Motivating Your Employees, Dealing with Difficult People, and Planning and Executing Strategy.

Five of the more interesting chapters are:

-- Build Alliances (10)
-- Character is the Essence of Leadership (25)
-- Encourage Intelligent Risk-Taking (50)
-- Recognize the 10 Most Unwanted Behaviors (68)
-- Set Feasible Goals (101)

This is a readable and reasonably comprehensive overview of the skills of management. It is a good source for early development of new managers, but will not have answers about more complex issues. There is no substitute for experience, but a good supplement to intermediate-level managerial experience is Management of Organizational Behavior (9th Edition). A useful discussion of how both managers and non-managers can get things done in organizations is found in Influence Without Authority (2nd Edition).
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Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com:  1 review
Checklist of New Manager Skills 15 Feb 2012
By John M. Ford - Published on Amazon.com
Format:Kindle Edition|Amazon Verified Purchase
John Zenger's book is targeted at new managers who do not yet have a complete picture of the managerial role. It may also be useful to potential managers who want to learn about what they may be getting into.

The book's subtitle, "Essential Tips and Techniques for Managers" captures the scope and abbreviated nature of its contents. It is an assembly of 112 chapters, each sketching a skill or task within the managerial role. These chapters are brief and the coverage is introductory. The chapters are grouped into five sections: New Manager Essentials, Being an Effective Leader, Motivating Your Employees, Dealing with Difficult People, and Planning and Executing Strategy.

Five of the more interesting chapters are:

-- Build Alliances (10)
-- Character is the Essence of Leadership (25)
-- Encourage Intelligent Risk-Taking (50)
-- Recognize the 10 Most Unwanted Behaviors (68)
-- Set Feasible Goals (101)

This is a readable and reasonably comprehensive overview of the skills of management. It is a good source for early development of new managers, but will not have answers about more complex issues. There is no substitute for experience, but a good supplement to intermediate-level managerial experience is Management of Organizational Behavior (9th Edition). A useful discussion of how both managers and non-managers can get things done in organizations is found in Influence Without Authority (2nd Edition).
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Popular Highlights

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Aim for at least a 3-to-1 ratio of pointing out what's right and what's wrong about an individual's performance. &quote;
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True delegation involves giving someone the responsibility and authority to do something that's normally part of your job. &quote;
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1. Inability to learn from mistakes 2. Lack of relationship-building skills 3. Lack of openness to new ideas 4. Lack of accountability 5. Lack of initiative &quote;
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