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The Complaints [Paperback]

Ian Rankin
4.1 out of 5 stars  See all reviews (160 customer reviews)
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Book Description

5 Aug 2010

Nobody likes The Complaints - they're the cops who investigate other cops. Complaints and Conduct Department, to give them their full title, but known colloquially as 'the Dark Side', or simply 'The Complaints'. Malcolm Fox works for The Complaints. He's just had a result, and should be feeling good about himself. But he's middle-aged, sour and unwell. He also has a father in a care home and a sister who persists in an abusive relationship.

In the midst of an aggressive Edinburgh winter, the reluctant Fox is given a new task. There's a cop called Jamie Breck, and he's dirty. Problem is, no one can prove it. But as Fox takes on the job, he learns that there's more to Breck than anyone thinks. This knowledge will prove dangerous, especially when murder intervenes.


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Product details

  • Paperback: 496 pages
  • Publisher: Orion (5 Aug 2010)
  • Language: English
  • ISBN-10: 1409103471
  • ISBN-13: 978-1409103479
  • Product Dimensions: 12.9 x 3 x 19.8 cm
  • Average Customer Review: 4.1 out of 5 stars  See all reviews (160 customer reviews)
  • Amazon Bestsellers Rank: 11,163 in Books (See Top 100 in Books)

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Amazon Review

It must be a double-edged sword to be Ian Rankin. Of course it's comforting to be Britain's best-selling male crime writer -- and to have created one of the most iconic characters in detective fiction in the irascible (and indomitable) D. I. Jack Rebus. But Rankin -- a writer who has clearly never been content to simply repeat himself -- had made it clear that there would be a finite number of Rebus books (the character, after all, was ageing in real time as Rankin had always planned that he should do). And with Exit Music he wrote finis to the career of his tough Glaswegian cop. But Rankin had made a rod for his own back: a less high-profile writer might get away with a change of pace which didn't quite come off -- not so Ian Rankin. And fortunately, the standalone heist novel which was the first post-Rebus book, Doors Open, was a winner and proved categorically that there was life after Rebus.

With The Complaints, we have the first novel by Ian Rankin featuring a new protagonist, another Edinburgh copper, Malcolm Fox. But Fox is quite a different character to his predecessor, although both men are imposing physically. For a start, Fox doesn't drink and is initially less confrontational than the bolshie Rebus. But where the latter’s taste in music ran (like the author’s) to rock music -- Rankin fans know about the Rebus titles echoing those of the Rolling Stones -- Fox is more inclined to listen to serious music. The city, however, is the same, and although some may regret that the massively talented Rankin has not moved into new territory along with his new copper, there's no denying that the author is the ultimate modern chronicler of Edinburgh, with a gift for pungent evocation worthy of his great Scottish literary predecessors. And it's a relief to report that The Complaints augurs very well for any further books featuring Malcolm Fox.

Fox is part of the unpopular Complaints & Conduct department of the police force (better known as ‘The Complaints’) -- and the reason for that unpopularity is clear to see: this is the department designed to root out corruption in the force and investigate suspect officers. The current target for Fox is policeman Glenn Heaton of the CID, who has often sailed close to the edge; now there appears to be material for a case against him. But at the same time, another cop, Jamie Breck, is suspected of being part of a ring indulging in child abuse. Fox is in for some jawdropping surprises regarding his colleague, and the shifting relationship between the two men is at the core of this finely honed narrative (along with Fox's treatment of his ailing father -- something else which differentiates this book from its predecessors).

There will, of course, be Rebus fans who would have been happy for Rankin to go on creating new problem for his awkward copper, but most admirers of the author will be happy with this striking change of pace -- and will be hungry for further outings for Malcolm Fox and the Complaints unit. --Barry Forshaw --This text refers to an out of print or unavailable edition of this title.

Review

'If you haven't tried Rankin, this is an excellent place to start.' -- Sarah Broadhurst SUNDAY TIMES 'Ian Rankin efficiently exorcises the ghost of Rebus in this post-Rebus stand-alone novel, set in the police complaints department in a recession-riven Edinburgh' METRO 'Another slick crime caper from a master at the top of his game' (4 stars) NEWS OF THE WORLD 'a familiar Rankin blend of whodunnit, workplace soap opera and a spiky guide to Edinburgh, handled with flair and finesse. With The Complaints, the author conclusively shows that he can put together a satisfyingly complex detetective story without a Rolling Stones-loving, former SAS sleuth at its centre' -- John Dugdale SUNDAY TIMES 'The first Rankin novel featuring Edinburgh policeman, Malcolm Fox, a very different character from DI Rebus, who works for the unpopular Complaints & Conduct department of the Edinburgh force' GOOD BOOK GUIDE 'Ian Rankin showed their was life after Rebus by creating a new set of Scottish police characters in the very satisfying THE COMPLAINTS' DEADLY PLEASURES

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Customer Reviews

Most Helpful Customer Reviews
118 of 126 people found the following review helpful
5.0 out of 5 stars No Complaints Here 6 Sep 2009
By H. meiehofer VINE™ VOICE
Format:Hardcover
The Complaints marks a welcome return to the police procedural for Ian Rankin. There is an unusual angle here. Whilst police procedurals are relatively common, few have focused on those who investigate their fellow officers (The BBC series "Between The Lines" being the only exception which comes to mind). Such officers are generally dismissed by their fellows as "rats" and Rankin's decision to make one of them his central character is certainly a bold one.

It is a gamble which appears to have paid off. Malcolm Fox is an engages the reader's sympathy. Like most such central characters he has his problems, but at least they are not the usual clichés. Instead it is about his guilt about not visiting his father often enough and his boredom with being teetotal in the midst of a drinking culture; problems with which we can sympathise, and identify, even if we don't suffer from them ourselves.

Rebus was always going to be a hard act to follow, particularly as the previous series had been so successful over such a long period of time and had built up a very large fan base. It appears that after the slight dip in form of "Doors Open" Rankin has struck gold with this new central character.

The story is convoluted, but believable. The twists and turns in the plot ratchet up the paranoia level well and the reader is left astonished by the predicaments Fox faces because of the evil which surrounds him.

As always one of the most important "characters" is Edinburgh itself. Rankin uses the contrast between the ancient grimy parts of the city and the new developments to make the place seem like a living, breathing being which itself adds to the plot.

The Complaints introduces us to a new series using all of Ian Rankin's strengths and Malcolm Fox looks set to provide many years of entertainment for crime fans.
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73 of 79 people found the following review helpful
5.0 out of 5 stars Doors Open for the Fox to enter 3 Sep 2009
By Michael Watson TOP 1000 REVIEWER VINE™ VOICE
Format:Hardcover
Rebus was always going to be a hard act to follow and if Ken Stott had played him from the beginning in the TV series, he'd have been even harder to follow. So, after a brief interlude with `Doors Open' Rankin has come up with another Edinburgh-based cop, Inspector Malcolm Fox.

He's middle-aged, divorced, stroppy - or should that be just grumpy - liked a glass or two but now has to stick to tomato juice and is as determined to solve the crime. So what's new? Well, the music is and, initially, he doesn't have a sidekick he can kick to the side.

Working for the unit which polices the police - The Complaints of the title - this first story brings into play a current hot topic - paedophilia; regrettably bringing into focus a CID officer suspected of being involved in an online group. Circumstances change as this character teams up with Fox and, as the bodies seem to pile up yet again, Rankin's great ability to entertain us with the current financial property mess coupled with the local atmosphere, local policing, local characters and, dare I say, almost another Rebus, the book is a great start to a new series - presumably. I believe I read somewhere that Rankin does not rule out Fox and Rebus appearing in a future story - after all, there must a crime or two in which the previous hero was involved which may well need a further police audit?

I loved the Rebus character and it's hard to brush this aside and take on Fox's persona. But the book works and I'll look forward to the next. Since Fox is in his forties, there are a few years ahead of us. Hopefully, this Fox will become as popular as the glacier mint of the same name.
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40 of 44 people found the following review helpful
5.0 out of 5 stars Meet the New Cop - just like the Old Cop... 9 Sep 2009
By G. J. Oxley TOP 500 REVIEWER
Format:Hardcover
A dilemma: Ian Rankin, Val McDermid and Iain Banks - three outstanding Scottish novelists all with a new novel out on the same day - which do I read first? Well, I bought all three before finally opting for the Rankin. All I can say is I hope Val's and Banksy's new works are of the same standard as `The Complaints'.

It's good to see Ian back with a `serious' novel set (mostly) in Edinburgh after last year's fairly lightweight offering `Doors Open'. Many fans hated this book, others LOVED it. I found it a decent read myself, but it hardly had the gravitas of the Rebus books. It wasn't meant to.

`The Complaints' however is a different kettle of fish.

Set in February 2009 in a credit crunch-hit Edinburgh of plummeting land and property prices, it features Malcolm `Foxy' Fox who heads up a team working for the Complaints Conduct Department. They're known as `the Dark Side' and investigate other policemen suspected of `dirty' deeds and actions. Fox is asked to investigate Jamie Breck, a fellow officer whose credit card details have been registered on a paedophile website. But is everything as it seems? Simultaneously, his sister's boyfriend is found murdered, and Fox is told he's got no part in the investigation...

Fox forms an alliance of sorts with Breck and is soon plunged into events where he doesn't know who he can and cannot trust.

In tackling topical issues, Rankin weaves a labyrinthine plot, that twists and turns like a twisty, turny thing. He resolves everything brilliantly and I for one didn't see more than half of what was coming.

Malcolm Fox, it has to be said, initially resembles John Rebus, but only superficially: he's a middle-aged man, living on his own, without a woman. It's only later when he starts bending the rules and dispensing the odd kicking that the reader realises the resemblance to Rebus is MORE than just superficial! Unlike John however he abstains from the bottle (although he's not adverse to going into pubs), doesn't appear to have a Rolling Stones album in his music collection, and isn't `owned' by a cat! And to be fair, he's not quite as abrasive as the older man.

We've all conjectured as to what Ian would do after Rebus's retirement from the force. Would he give Siobhan Clarke her own series, or perhaps follow Rebus into civilian life - possibly setting him up as a PI? I don't know at the time of writing whether this is a standalone novel or if he intends developing it as a series. I sincerely hope it's the latter as I'm anxious to meet Malcolm Fox and his team again. I found this book to be a top-notch heavyweight offering, and an extremely enjoyable read.

IGNORE THIS NEXT BIT IF YOU'RE NOT INTERESTED IN ROCK TRIVIA:

Two of the characters in the book - Tony Kaye and Mark Kelly - share their names with, respectively, the original and current (long-term) keyboard players with prog bands Yes and Marillion. Given that Rankin is a drinking buddy of original Marillion singer Fish, and is a fan of rock music, does anyone know if this is a deliberate in-joke?
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Most Recent Customer Reviews
5.0 out of 5 stars Ian. Rankin. As all ways a good read
This book was great because it looked at a different aspect of policing. The police themselves as the criminals
Investigating the police a great story line.
Published 6 days ago by Patricia John
4.0 out of 5 stars Kindle The Complaints
I do like Ian Rankin's books any way but Malcolm Fox is a change from Rebus. Also I do like reading with the Kindil.
Published 17 days ago by Michael Mason
5.0 out of 5 stars Very good
Have read other Ian Ranking novels and was a bit nervous as I loved the Rebus series but this was fantastic and can't wait to start the next book!
Published 18 days ago by F. Brinklow
5.0 out of 5 stars The Complaints
An excellent book. Full of intrigue and makes you want to get to the end quickly, but only to discover what happens!!!
Published 1 month ago by sandra knight
5.0 out of 5 stars Mr Fox Grows On You
I really enjoyed this book, which is surprising as Rebus is not in it. I didn't think I would like Mr Fox but he is not as nasty as I thought. Read more
Published 1 month ago by J L Williams
4.0 out of 5 stars A new detective on the block
With Rebus `finished', or at least mothballed, Ian Rankin introduces in this book (which will presumably be a series) a new detective, DI Fox. Read more
Published 1 month ago by Brian R. Martin
5.0 out of 5 stars Great new character
Never disappointed with Ian Rankin books. Read all of the Rebus books and this new character is a refreshing change.. Well written. Highly recommended. . .
Published 1 month ago by David Richardson
4.0 out of 5 stars A good story!
Plemty of twists & turns to keep your interest, right to the very end, as one has come to expect from this author.
Published 2 months ago by Richard Sterry
5.0 out of 5 stars Excellent.
5 stars for being compelling, the characterisation, a great plot, keeping my brain working. Ian Rankin's stuff always works for me.
Published 2 months ago by J. Marlow
5.0 out of 5 stars great storyteller
I had to force myself to put it down so as to make it last for as long as possible.
Published 2 months ago by Mr. I. Hockridge
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