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The Competitive Edge: Pursuing the Competitive Edge (Business) [Paperback]

Robert H. Hayes , Gary P. Pisano , David M. Upton , Steven C. Wheelwright

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Book Description

3 Sep 2004 Business
Hayes is a founder of the Operations Strategy field, and all four authors are on the Harvard Business School faculty. In Operations, Strategy, and Technology: Pursuing the Competitive Edge--the long-awaited follow-up to the highly successful classic, Restoring Our Competitive Edge--Bob Hayes, Gary Pisano, Dave Upton, and Steve Wheelwright take a fresh look at the foundations of corporate success. This book addresses the basic principles that guide the development of a powerful operations organization, and describes how a company's operating and technological resources can be applied to create a sustainable competitive advantage in today's "new" (global and IT-intensive) economy. Achieving a competitive advantage through superior operations is what the authors refer to as the "operations edge."

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"...thought-provoking..." (International Journal of Operations & Production Management, February 2006)

About the Author

ROBERT H. HAYES is the Philip Caldwell Professor of Business Administration, Emeritus, at the Harvard Business School. He has published widely; three of his articles won McKinsey Awards for the best articles published in the Harvard Business Review during those years. His latest book, Strategic Operations: Competing Through Capabilities (coauthored with Gary Pisano and David Upton ), was published in 1996. GARY P. PISANO is the Harry E. Figgie, Jr. Professor of Business Administration at the Harvard Business School. Since joining the Harvard faculty in 1988, he has taught both MBA and executive level courses on technology and operations management, operations strategy, competitive strategy, product development, the management of innovation, and health care. Pisano is a widely published author with over 25 research papers published in such journals as Management Science, Administrative Science Quarterly, and the Harvard Business Review. He has also written case studies on such companies as BMW, ITT-Automotive, Intel, and Eli Lilly. DAVID M. UPTON has been on the faculty of the Harvard Business School since 1989. He is currently course head for the required first-year MBA course in Technology and Operations Management and has taught second-year elective courses in Operations Strategy and Operations Improvement and Information Technology. STEVEN C. WHEELWRIGHT is the Edsel Bryant Ford Professor of Business Administration, Retired, at Harvard Business School. Along with Harvard colleagues Bob Hayes and Kim Clark, Professor Wheelwright has also published the highly regarded book, Dynamic Manufacturing: Creating the Learning Organization (Free Press, 1988).

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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Customer Reviews

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Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com: 4.5 out of 5 stars  4 reviews
3 of 3 people found the following review helpful
4.0 out of 5 stars Slightly wordy, but a good introduction to Operations and strategy 19 Nov 2007
By T. Flodin - Published on Amazon.com
This book was a required read for an Operations Management class I was taking. It is very well written, though my biggest complaint is that the 4 Harvard authors get a little too wordy at times and tend to make it a tougher read than it needs to be. The concepts are very well presented and provide an excellent introduction to operations management if you have never learned much about it. They spend quite a bit of time on the IT and internet-related industries, and their insight is valuable. Overall I would recommend this book to anyone who wants to learn more about operations and be able to communicate more effectively on the subject.
5.0 out of 5 stars very good introductory text on the subject 22 Jun 2014
By K_ski - Published on Amazon.com
Format:Paperback|Verified Purchase
This book is both comprehensive and easy to digest. I recommend for anyone interested for operations strategy or operations management.
5.0 out of 5 stars Great book for manufacturing strategy 23 July 2013
By J. Webb - Published on Amazon.com
Format:Paperback|Verified Purchase
If you are currently working in the manufacturing field, or intend to, this book provides some of the best academic research available. Of course, you have to be enough of a scholar-practitioner to be able to take the lessons from academia and apply them to the real world. If you are able to do that, you will find this book to be a real gem. If not, you may toss it aside as too much theory. I would strongly recommend this book for manufacturing executives, students seeking advanced degrees in engineering and manufacturing, and professors teaching courses in that area.

I use this book in a course I teach in manufacturing strategy at a major universities' engineering graduate program.
1 of 2 people found the following review helpful
4.0 out of 5 stars Has served well as a reference 20 July 2006
By M. Iqbal - Published on Amazon.com
I am using this as I strive to be a first-time author. I'm writing on service strategies, my target audience is primarily in the IT services industry. Providing guidance for those responsible for the operation of IT services infrastructure is a key requirement for the book I'm writing. This book helped me achive clarity in my own mind. The concepts are solid and rest on sound principles that I have known from elsewhere.
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