- Paperback: 256 pages
- Publisher: Prentice Hall; 1 edition (17 Oct 2002)
- Language English
- ISBN-10: 0273661930
- ISBN-13: 978-0273661931
- Product Dimensions: 23.2 x 18.4 x 2 cm
- Average Customer Review: 4.6 out of 5 stars See all reviews (24 customer reviews)
- Amazon Bestsellers Rank: 194,815 in Books (See Top 100 in Books)
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More About the Author
Product Description
Review
"In a Knowledge Worker age, coaching is mainstreamed. The Coaching Manual is the most current, comprehensive, practical, best-illustrated coaching source I have ever seen. It compellingly teaches the mindset of keeping the responsibility on the coachee combined with a powerful, realistic skillset". Dr. Stephen R. Covey, ‘The 7 Habits of Highly Effective People’
"I really value this book. I found it to be written with wisdom and integrity and full of practical sound advice and guidelines. There are many books on coaching and if you have to choose I would say go for this one. It is comprehensive but above all easy to read and use and written by someone who walks the talk." Sue Knight, Author of ‘NLP at Work’
"It’s unlikely that there’s a better book for coaches on the market. Julie Starr is so obviously a people person because her passions for your personal fulfilment shines through and you can’t help but want to become a better coach just to please her!" Anglo American Books, 03/03.
"It’s wonderfully supportive in tone. At times Starr’s advice becomes almost Zen-like. Overall, this is a powerfully written book by a self-confident author who is passionate not only about coaching, but also about providing a service with integrity. It is rare for the personality of a writer to come through so strongly in a non-fiction text" People Management, Dec 2002
It offers new insights and fresh ideas to the established coach and an easy to follow, step-by-step approach for the beginner." Overall Rating ***** (Max 5 stars each for categories of Useful, Well Written, Practical, Inspirational, Value for money), Personnel Today, Feb 2003
"A wealth of information and practical exercises to improve the skills of any coach" UK College of Life Coaching, Jan 2003
Product Description
"The Coaching Manual is the most current, comprehensive, practical, best-illustrated coaching source I have ever seen."
Dr Stephen Covey, author of 7 Habits of Highly Effective People
This is the practical, readable guide to the skills, insights and perspectives of a highly effective personal coach!
Whether you’re new to coaching, or have been practicing for some time, The Manual is packed with information that will develop your coaching skills. The Manual provides expert guidance on both what to do and how to do it, right from the start. From simple routines for starting new coaching conversations and asking great questions, to how you can practice letting your mind go quiet. You’ll also find examples of potential coaching situations and sample dialogue so that you get a clear picture of what’s important during coaching conversations. Step by step exercises will help you practice and improve your skills – during coaching sessions or before you even start. It’s the definitive guide that no coach will want to be without.We all have some coaching ability, maybe you’re a good listener, conversationalist, or perhaps you know instinctively when something isn’t ‘right’. So why not use knowledge you already have as a foundation to build on? By using practical guidelines, great examples and straightforward exercises, this book will support you to develop your coaching skills further. So whether you think of yourself as a coach or not, get reading and enjoy coaching!
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Customer Reviews
Most Helpful Customer Reviews
125 of 139 people found the following review helpful
Format:Paperback
An intelligently laid out and accessible manual, designed to review and highlight the sorts of skills a professional coach should be able to display to do his/her job effectively. When it comes to an analysis of practical skills - such as establishing the context for coaching by using comfortable, conducive space, defining expectations, setting the ground rules for contact, etc. - Julie Starr offers excellent, coherent advice.
The weakness of this manual - and any such manual - is in the areas of philosophy and skills training. In the former case, coaching (or, indeed, therapy or counselling) must begin from a position of respect for the individual. More particularly in coaching, the objective is to help the client (or "coachee"), achieve change, achieve goals by internalising the objective and finding their own way there ... rather than being obviously directed by the coach. Teaching people respect for the individual, teaching them objectivity, teaching them that level of empathetic detachment, etc., is not easy, and I have my doubts it can be accomplished simply by using a manual.
Similarly, there are very real skills which come from experience and critical awareness of your own practice. You can tell people how to listen, how to ask open-ended questions, how to feedback objectively, but these skills (and many others) need to be practised and learned through interaction in the field. At very least, you need to role play the skills.
Starr's manual is excellent when it comes to the practicalities and the applied psychology of the professional relationship, but other aspects are decidedly weak. This is most obvious in her chapter on the fundamental skills of coaching: she identifies five core skills - building rapport or relationship, understanding the different levels of listening, using intuition, asking questions, and giving supportive feedback.
Now, I've worked in social work and research for a quarter of a century: I use the five skills identified above ... and I'd recognise their validity in any form of motivational interviewing or coaching. But I'll stake my pension on the fact that you can't learn intuition from a manual.
Julie Starr's "The Coaching Manual" is an excellent book, and good value. She communicates well, her writing is intelligent, accessible, and she makes some excellent points. However, to get the best from this book you should consider working with other would-be coaches or others interested in the subject - maybe role playing some of the themes to give yourself a chance to evaluate your attitudes and communication skills. Experience is an essential skill, one which is acquired, not learned. What the manual can't give you is a critical feedback on your own performance and the adequacy of your own experience and current range of skills. If you are going to be a good coach, a really good one, and not just delude yourself that you know what you're doing, you will need to supplement this manual with a deal of practical experience ... and some objective self-criticism.
47 of 52 people found the following review helpful
Format:Paperback
Finding approachable, comprehensive and practical guidance on coaching, and it's application in a business environment, is pretty near to impossible. The Coaching Manual provides just that, and more.
Having benefitted myself from personal coaching, I was keen to use coaching as a means of improving the performance and productivity of those people who work for and with me.
This book is an invaluable reference, providing me with coaching tools, techniques and tips in a really easy to use format. It is no-nonsense, straightforward and easily read and understood. The main text is broken up by example conversations, regular challenging exercises, and coaching checklists. I particularly liked 'Coach's Corner', which are 'time out' boxes dotted throughout the book, where us coaches can get together and go through our coaching issues!
This practical book has delivered results for me. If you are considering coaching, I cannot imagine a better guide.
Having benefitted myself from personal coaching, I was keen to use coaching as a means of improving the performance and productivity of those people who work for and with me.
This book is an invaluable reference, providing me with coaching tools, techniques and tips in a really easy to use format. It is no-nonsense, straightforward and easily read and understood. The main text is broken up by example conversations, regular challenging exercises, and coaching checklists. I particularly liked 'Coach's Corner', which are 'time out' boxes dotted throughout the book, where us coaches can get together and go through our coaching issues!
This practical book has delivered results for me. If you are considering coaching, I cannot imagine a better guide.
16 of 19 people found the following review helpful
Format:Paperback
The Coaching Manual is a great little book because:
*it does what it says it does: highly refreshing because sometimes I wonder whether the person who wrote the objectives for a book is the same person who wrote the book...
* it reads beautifully: it feels like a learned friend rather than a benevolent teacher. Super tone and style, suitable for all readers irrespective of whether they are experienced coaches or non-coaches
* it is well-structured: it's easy to find the bits and pieces (and there are many: diagrams, tables, conversations, tick-lists, etc) that the reader may want to go back over or extract from the book.
*it does what it says it does: highly refreshing because sometimes I wonder whether the person who wrote the objectives for a book is the same person who wrote the book...
* it reads beautifully: it feels like a learned friend rather than a benevolent teacher. Super tone and style, suitable for all readers irrespective of whether they are experienced coaches or non-coaches
* it is well-structured: it's easy to find the bits and pieces (and there are many: diagrams, tables, conversations, tick-lists, etc) that the reader may want to go back over or extract from the book.
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Most Recent Customer Reviews
Good complement to proper training
I am a trained counsellor and wanted to learn more about coaching, since it is something that is high demand right now. Read more
Published 20 months ago by Elin Hejll-Guest
Good Basic Text
If you are planning to become a coach or if you are establishing an in house coaching capability and need a good basic grounding in the essentials, this is a pretty good starting... Read more
Published on 19 May 2010 by Brian Carney
Coaching Manual - great guide
The Coaching Manual is a really great book for new coaches in that it really helps define the basics of what you should be doing and offering as a coach. Read more
Published on 3 May 2010 by Deborah Morris
One of the best coaching books ever
I was really impressed by the content of this book. I used it throughout my training as a coach and still refer to it for hints and tips. Read more
Published on 7 Mar 2010 by Julie Phillips
the best introduction to working as a coach
This is the best straightforward book on how to be a coach that I have read. It's clear, engaging and gives you the confidence that you can be an effective coach. Read more
Published on 14 Feb 2010 by Tim Bright - OneWorld Consulting
life coaching
I'm just learnig how to coach and reading lots of books about this topic. I found this one really helpful!
There are useful tips that I can use in coaching practice. Read more
There are useful tips that I can use in coaching practice. Read more
Published on 20 Jan 2010 by Bookworm
No Regrets
I bought this book as I am looking to become a coach and I needed a book to prepare me for this move and help me gain a qualification in the field. Read more
Published on 7 Nov 2009 by royalinprague
Simply the best better then all the rest
As the song goes "simply the best" this book is a very impressive read with the author using clear and precise language to get her points accross throughout the entire book. Read more
Published on 10 Mar 2009 by Aidan Matthews
The Coaching Manual
This book is an inspirational guide about how to be a great coach. Julie has very clearly described how to successfully manage a coaching relationship, but almost more importantly... Read more
Published on 30 May 2008 by Ms. Sarah Mcpherson
The Coaching Manual
A comprehensive, deceptively simple explanation of the principles underpinning coaching and some of the skills required to be a good coach. Read more
Published on 29 May 2008 by A. Singh
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