Shop now Shop now Shop now Shop All Amazon Fashion Up to 70% off Fashion Cloud Drive Photos Shop now Shop Amazon Fire TV Shop now Shop Fire HD 6 Learn More Shop now Shop now Shop now
The Checklist Manifesto: How To Get Things Right and over 2 million other books are available for Amazon Kindle . Learn more
  • RRP: £8.99
  • You Save: £2.70 (30%)
FREE Delivery in the UK on orders with at least £10 of books.
In stock.
Dispatched from and sold by Amazon.
Gift-wrap available.
Quantity:1
The Checklist Manifesto: ... has been added to your Basket
+ £2.80 UK delivery
Used: Like New | Details
Sold by Wordery
Condition: Used: Like New
Comment: This fine as new copy is waiting for you in our UK warehouse and should be with you within 4-5 working days via Royal Mail.
Trade in your item
Get a £0.50
Gift Card.
Have one to sell?
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See all 2 images

The Checklist Manifesto: How To Get Things Right Paperback – 1 Jan 2011

155 customer reviews

See all formats and editions Hide other formats and editions
Amazon Price New from Used from
Kindle Edition
"Please retry"
Paperback
"Please retry"
£6.29
£3.41 £3.48
£6.29 FREE Delivery in the UK on orders with at least £10 of books. In stock. Dispatched from and sold by Amazon. Gift-wrap available.

Special Offers and Product Promotions

  • Save £20 on Amazon.co.uk with the aqua Classic card. Get an initial credit line of £250-£1,200 and build your credit rating. Representative 32.9% APR (variable). Subject to term and conditions. Learn more.

Frequently Bought Together

  • The Checklist Manifesto: How To Get Things Right
  • +
  • Better: A Surgeon's Notes on Performance
  • +
  • Complications: A Surgeon's Notes on an Imperfect Science
Total price: £19.32
Buy the selected items together



Product details

  • Paperback: 224 pages
  • Publisher: Profile Books (1 Jan. 2011)
  • Language: English
  • ISBN-10: 1846683149
  • ISBN-13: 978-1846683145
  • Product Dimensions: 12.9 x 1.7 x 19.8 cm
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (155 customer reviews)
  • Amazon Bestsellers Rank: 2,647 in Books (See Top 100 in Books)

More About the Author

Discover books, learn about writers, and more.

Product Description

Amazon Review

Amazon Exclusive: Malcolm Gladwell Reviews The Checklist Manifesto

Malcolm Gladwell was named one of TIME magazine's 100 Most Influential People of 2005. He is most recently the author of What the Dog Saw (a collection of his writing from The New Yorker) as well as the bestsellers Outliers, The Tipping Point, and Blink. Read his exclusive Amazon guest review of The Checklist Manifesto:

Over the past decade, through his writing in The New Yorker magazine and his books Complications and Better, Atul Gawande has made a name for himself as a writer of exquisitely crafted meditations on the problems and challenges of modern medicine. His latest book, The Checklist Manifesto, begins on familiar ground, with his experiences as a surgeon. But before long it becomes clear that he is really interested in a problem that afflicts virtually every aspect of the modern world--and that is how professionals deal with the increasing complexity of their responsibilities. It has been years since I read a book so powerful and so thought-provoking.

Gawande begins by making a distinction between errors of ignorance (mistakes we make because we don't know enough), and errors of ineptitude (mistakes we made because we don’t make proper use of what we know). Failure in the modern world, he writes, is really about the second of these errors, and he walks us through a series of examples from medicine showing how the routine tasks of surgeons have now become so incredibly complicated that mistakes of one kind or another are virtually inevitable: it's just too easy for an otherwise competent doctor to miss a step, or forget to ask a key question or, in the stress and pressure of the moment, to fail to plan properly for every eventuality. Gawande then visits with pilots and the people who build skyscrapers and comes back with a solution. Experts need checklists--literally--written guides that walk them through the key steps in any complex procedure. In the last section of the book, Gawande shows how his research team has taken this idea, developed a safe surgery checklist, and applied it around the world, with staggering success.

The danger, in a review as short as this, is that it makes Gawande’s book seem narrow in focus or prosaic in its conclusions. It is neither. Gawande is a gorgeous writer and storyteller, and the aims of this book are ambitious. Gawande thinks that the modern world requires us to revisit what we mean by expertise: that experts need help, and that progress depends on experts having the humility to concede that they need help. --Malcolm Gladwell


--This text refers to an out of print or unavailable edition of this title.

Review

It has been years since I read a book so powerful and so thought-provoking ... Gawande is a gorgeous writer and storyteller, and the aims of this book are ambitious (Malcolm Gladwell)

Riveting and thought-provoking (David Aaronovitch The Times 2010-01-23)

A welcome book ... packed with vivid writing, heart-stopping anecdotes and statistical surprises (Financial Times 2010-01-06)

Inside This Book

(Learn More)
Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt | Back Cover
Search inside this book:

What Other Items Do Customers Buy After Viewing This Item?

Customer Reviews

4.5 out of 5 stars

Most Helpful Customer Reviews

14 of 14 people found the following review helpful By John Nunn VINE VOICE on 17 Jun. 2010
Format: Hardcover
This book puts forward a very compelling case for the use of simple check lists to assist in healthcare. These check lists should not be the controlling factor but should act as an aid to helping improve the levels of care given. This is an idea which has been received quite well in the healthcare profession in the U.K. With checklists for bothe Pre and post operative procedures being part of Lord Darzi's recommendations.

I first came across this book after Atul Gawande appeared on the Daily Show with John Stewart, and the common sense arguments that he put forward for the use of checklists were very compelling. Their use in scenarios such as Pre-flight have been invaluable and saved counless lives, and not by being monotonous list that dumb down procedures but provide an aide memoir to a skilled individual which helps ensure no critical element of a procedure is overlooked.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
81 of 85 people found the following review helpful By S. Yogendra VINE VOICE on 1 Feb. 2010
Format: Hardcover
Atul Gawande's The Checklist Manifesto: How To Get Things Right has come close on the heels of Umberto Eco's The Infinity of Lists. Both are about lists and both admit to the ability of lists to bring about order and control. Both books attracted me because I am a consummate checklist-maker. Despite my prejudicial preference for lists and reading about lists, it is a credit to the quality of Atul Gawande's writing that the book kept me absorbed for the 3 hours it took to read all 193 pages of it.

The author proposes "checklists" as a functional tool to deal with the limitations of human knowledge and the possibility of making mistakes in the face of complex problems. Using stories from construction management, airline piloting and disaster management, and surgery, he shows how checklists can be used to break down complex tasks into simpler steps, thus helping prevent expensive mistakes. The author delves further into two kinds of lists (Do-Confirm or Read-Do) using a story from how the airline manufacturing industry writes their "user manuals".

Early on, he points out that checklists are not some silver bullet, and that there is judgement involved. Some situations may benefit from checklists, while others may not need any. Later in the book, he also admits that to many, lists are protocols and embody rigidity. He then proceeds to illustrate why this needn't be so and to demonstrate the importance of team work and how checklists enable that discipline, especially in disasters.

I found Chapters 7 and 8 most fascinating. The stories told so far describe the complexity of the work/ task itself but these two chapters introduce another layer, that of institutional complexity.
Read more ›
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
17 of 18 people found the following review helpful By Jonathan Kettleborough VINE VOICE on 23 Feb. 2010
Format: Hardcover
October 30th, 1935. It doesn't seem that special a date until you realise that the consequences of a plane crash that day which raised the comment "too much airplane for one man to fly" resulted in the creation of a pilot's checklist to ensure that all the correct elements of the plane were checked and set in accordance with safe flight.

And so what you may ask? Well a number of years later the acclaimed surgeon Atul Gawande used the checklist to reduce death, injury and hospital re-admittance by dramatic amounts as his book ably testifies. But it's not just the medical profession that have benefitted from the humble checklist. Atul found checklists developed, used and refined by restaurateurs (if you don't follow the recipe then things change over time), builders, business investors (the checklist helps them keep their head, and their money) and even rock bands (there's truth in the M&M story after all!).

Within his book, Atul describes example after example where the simple checklist saves lives, increases profits and maintains quality.

This is an exceptionally well-written book with simple messages that can be translated into all walks of life. Excellent!
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
4 of 4 people found the following review helpful By Damaskcat HALL OF FAMETOP 100 REVIEWERVINE VOICE on 18 Jan. 2011
Format: Kindle Edition Verified Purchase
How do you attempt to deal with a complex situation? Have a checklist in place. It won't solve all problems in all situations but it may well prevent an emergency becoming a disaster. The author investigates how checklists are used in the building trade, medicine and flying aircraft among other examples. I found it really fascinating how a simple list can eliminate common errors and how checklists can be used to help people deal with such situations as aircraft crash landings.

One of the examples which raised the hairs on the back of my neck was the author's detailed description of the plane crash from which everyone escaped alive where the pilot landed on the Hudson River in New York. Here checklists - how to restart an engine and how to prepare for a landing on water played a big part in assuring the safety of passengers and crew as well as the supreme teamwork of all the crew members. As the author explains checklists help to bring a team together and make them work as a team.

Where checklists are involved the whole team working on the situation are expected to provide input. If the most junior member of the team spots a problem they are expected to bring it to everyone's attention and the problem needs to be solved before they can move on. In an operating theatre it is clear that a checklist will help to stop errors or omissions happening and the biggest problem in using a checklist may be getting everyone involved in the process. Surgeons - including himself as the author freely admits - are reluctant to think anything can go wrong in their operations.
Read more ›
2 Comments Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again

Most Recent Customer Reviews



Feedback