The Black Book of Outsourcing
and over one million other books are available for Amazon Kindle .
Learn more
| |||||||||||||||
Did you know you can trade in your old books for an Amazon.co.uk Gift Card to spend on the things you want? Visit the Amazon.co.uk Trade-In Store for more details. |
Frequently Bought Together
Product details
|
More About the Author
Product Description
Review
“…a comprehensive introduction…” (Supply Management, 6th October 2005)
Product Description
Revised for 2009 and beyond, The Black Book of Outsourcing is a comprehensive guide and directory for the evolving field of outsourcing, including expert advice on how to operate an outsourcing program. Valuable governance checklists, offshoring insights, best practices and one–of–kind resources are featured in this bible of the outsourcing industry. First published in 2005, this topical, bestselling manual explores the evolution of both outsourcing buyers and suppliers.
Outsourcing and research gurus Douglas Brown and Scott Wilson chart a course of advice for business leaders charged with managing sourcing initiatives, present a wealth of opportunities for job seekers, and offer insights for entrepreneurial thinkers and investors worldwide
Inside This Book
(Learn More)
First Sentence
It would be impossible to achieve the objectives just described without first ensuring that everyone reading this book understands the terminology of outsourcing as it is used here (see Chapter 3 and the Glossary). Read the first page
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
It would be impossible to achieve the objectives just described without first ensuring that everyone reading this book understands the terminology of outsourcing as it is used here (see Chapter 3 and the Glossary). Read the first page
Explore More
Concordance
Browse Sample PagesConcordance
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
Tags Customers Associate with This Product(What's this?)Click on a tag to find related items, discussions, and people.
|
What Other Items Do Customers Buy After Viewing This Item?
Customer Reviews
Most Helpful Customer Reviews
3 of 3 people found the following review helpful
Format:Hardcover
While a few good points are made in the text they would barely fill a short series in a trade magazine. The authors seem to assume that because outsourcing of business processes is relatively new (i.e. relative to the history of the corporation) that all readers will be completely naïve on the associated issues. However the procurement of goods and services are not a new subjects. The authors thus waste a good deal of time covering material that many managers will be familiar with or can get ready advice from contracts and procurement colleagues. The authors promote the concept of employing a `Chief Resource Officer' and certified out-sourcing professionals with all the enthusiasm of people wishing to create new silos and overhead rather than integrated solutions. The authors offer no particular insights from their own apparent outsourcing experience in the form of case studies (de-identified or otherwise).
The majority of the book covers the perspective of the company outsourcing and focuses on large outsourcing deals. The second part discusses getting a job with an outsourcer. This section is accompanied by hints like `TIP: Follow the winds of change' and `TIP: learn to use cutting edge job-hunting tools' by which they seem to mean the internet. A final part briefly how to set up a small outsource provider. One tip their refers the reader to the web site address of the institute for outsourcing founded by the authors. That address is no longer active....
The authors' apparent preferred writing is to create lists. While sometimes bullet pointed lists are appropriate it soon becomes wearing. Close to half the book is also made up of long and bland lists of activities that can be outsourced, large outsourcing providers, outsourcing web sites etc. These lists are not appendices but buried in the text of chapters. Not only is this material generally US-centric, it is also now 5 years out of date and basically their inclusion is an insult to the environment. These large lists would be better maintained on a web-site. Frustratingly the authors have a web-site for the book that is still active and does include some of that information there. The terms and conditions that must be accepted to download a simple list of vendors from that site are 4 pages long, which is a sign.
The majority of the book covers the perspective of the company outsourcing and focuses on large outsourcing deals. The second part discusses getting a job with an outsourcer. This section is accompanied by hints like `TIP: Follow the winds of change' and `TIP: learn to use cutting edge job-hunting tools' by which they seem to mean the internet. A final part briefly how to set up a small outsource provider. One tip their refers the reader to the web site address of the institute for outsourcing founded by the authors. That address is no longer active....
The authors' apparent preferred writing is to create lists. While sometimes bullet pointed lists are appropriate it soon becomes wearing. Close to half the book is also made up of long and bland lists of activities that can be outsourced, large outsourcing providers, outsourcing web sites etc. These lists are not appendices but buried in the text of chapters. Not only is this material generally US-centric, it is also now 5 years out of date and basically their inclusion is an insult to the environment. These large lists would be better maintained on a web-site. Frustratingly the authors have a web-site for the book that is still active and does include some of that information there. The terms and conditions that must be accepted to download a simple list of vendors from that site are 4 pages long, which is a sign.
8 of 9 people found the following review helpful
Format:Hardcover
Authors Douglas Brown and Scott Wilson offer a good, elementary introduction to outsourcing. They present a comprehensive survey of how to decide whether to outsource and how to select an outsource vendor, deal with contract negotiations and prepare for the reality behind the hype of outsourcing. Many business readers may be surprised to learn that, notwithstanding the great difference in pay between Indian and American engineers (for example), first-year savings on outsourcing contracts may be as little as 15%, and company productivity may fall by this amount or more because of the time you must invest in knowledge-transfer and training. The book includes a lengthy directory of firms involved in outsourcing services and provides several chapters to guide employees who are facing the possibility of having their jobs outsourced. We recommend this book to managers whose companies are considering outsourcing and to those who hope for careers in the burgeoning outsourcing industry.
1 of 1 people found the following review helpful
Format:Hardcover
The book is more for those who have no knowledge or exposure to outsourcing before. If you are looking for more meat in outsourcing then this is not for you. However if you are an oursourcing virgin then this is a treasure mine.
Would you like to see more reviews about this item?
Were these reviews helpful?
Let us know
Most Recent Customer Reviews
Good Book, old edition
You know, the black book of outsourcing is an authoritative and engrossing story of how outsourcing should and does work. Read more
Published 8 months ago by Kundan
Practical reference book
This is a practical quick reference book. Very useful if you are in the US - all addresses and information is US related. Read more
Published on 24 July 2009 by love to read
In depth coverage of outsourcing.
I bought this after reading other reviews both here and in the US. I was not disappointed.Well worth the money. Read more
Published on 2 Feb 2008 by Stan Felstead - Interchange Resources
A mediocre book on outsourcing
Brown has achieved to describe a great deal of the outsourcing project management side of how to outsource. Read more
Published on 20 Dec 2006 by K. Maroukian
Undoubtedly the Most Comprehensive Outsourcing Manual & The Most...
I agree, get this one first. I provides priceless lessons and hard to find resource directories. You might not need another books on the subject after reading this single volume.\
Published on 23 July 2006 by Ted Summers
Top Selling Global Outsourcing Manual
I've read the top ten books on outsourcing in order to teach our companies' managers on the concepts and trends. Read more
Published on 16 Mar 2006
Best Book on Outsourcing for UK
I READ THIS BOOK COVER TO COVER. IT IS EXACTLY WHAT PEOPLE ARE SAYING ABOUT IT. BEST VALUE FOR THE AMOUNT OF PRACTICAL, INTERESTING AND ACTIONABLE HOW-TO'S ON OUTSOURCING YOU WILL... Read more
Published on 17 Sep 2005 by Laverne Marcus
Listmania!
|
|
Look for similar items by category
Look for similar items by subject
Feedback
- Would you like to update product info or give feedback on images?
- I am the Author, and I want to comment on my book.
- I am the Publisher, and I want to comment on this book.
|
