I really like Vicki's sense of humor. She lets you know for sure that you are not the only one that has problems with your toddlers. She offers a variety of sensible strategies to choose from. She is not afraid to share in her book some of her embarrassing, angry moments with her own kids; and I find that very comforting. Her book is fun to read with its friendly "girltalk" style that most mums with toddlers can relate to. It feels good to know that other kids say and do things that challenge a mum's sanity and that all of us regret what we say and do from time to time. I also recommend "The Pocket Parent" which has a similar compassionate neighborly tone, as well as personal short anecdotes from the authors... however it has far more "meat" as far as specific bullets of helpful tips arranged in 40 easy reference topics (such as bad words, bedtime, biting, hitting and hurting others, interrupting, mealtime, morning crazies, the gimmes, separation anxiety, and whining). Both books give lots of support, a good dose of humor and sensible advice without being preachy nor condescending.