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The Art of Talking to Anyone: Essential People Skills for Success in Any Situation [Paperback]

Rosalie Maggio
3.5 out of 5 stars  See all reviews (2 customer reviews)
RRP: 11.99
Price: 10.82 & FREE Delivery in the UK. Details
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Book Description

1 Jun 2005
Having strong social skills is crucial for anyone who wants to be successful in the workplace or in social situations. Yet when it comes to making small talk, most people find themselves literally at a loss for words. Now from the best-selling author of How to Say It comes a quick reference guide that provides readers with a fast fix for everyday conversations at work and in social situations. The Art of Talking to Anyone leads readers quickly and easily through conversations and situations they previously found intimidating and shows them effective techniques for every situation, including small talk at work, in meetings, at social events, on the phone, in public places, with friends or family, and even in romantic situations. Maggio discusses how to incorporate other successful elements into small talk, such as body language, eye contact, and whether and how to touch another person. For each type of conversational situation are: "If they say...You Say..." sections that provide actual dialogue, including multiple responses readers can give to typical questions that are asked in each situation. Bulleted dos and don'ts that offer quick, practical guidelines Tips on how to handle special situations, including what to do if a conversation turns difficult Lists of topics that are great to use for each type of situation Closing lines that allow you to gracefully move on, change topic, or get to the business at hand Quotations that add insight into using conversation for success in each situation With The Art of Talking to Anyone, readers will learn to be confident and interesting - and successful - in all work and social situations.

Product details

  • Paperback: 288 pages
  • Publisher: McGraw-Hill Professional (1 Jun 2005)
  • Language: English
  • ISBN-10: 007145229X
  • ISBN-13: 978-0071452298
  • Product Dimensions: 22.9 x 15.3 x 1.8 cm
  • Average Customer Review: 3.5 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Bestsellers Rank: 547,128 in Books (See Top 100 in Books)

More About the Author

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Product Description

From the Back Cover

Yes, you can learn to talk to anyone, anytime, anywhere.And here’s how.

Conversation is one of the most decisive factors in our success in business and in life. It’s also an art anyone can learn—with the help of a few simple tips, guidelines and techniques.

The Art of Talking to Anyone makes it easy. Using sample scripts, real-life situations, and surefire strategies, this all-in-one handbook provides everything you need to become a more successful conversationalist. Whether you’re chatting with co-workers at a conference, meeting new people at a party, or just talking on the telephone, this confidence-building guide can help you jumpstart your own unique skills and make a positive, lasting impression. You’ll be surprised by how easy it is to express yourself, how self-assured you’ll feel, and how well people respond to the right words at the right time. Filled with ready-to-use conversations and useful suggestions, this life-changing book shows you:

  • How to be universally liked
  • How to listen successfully
  • How to keep a conversation going…and how to end one
  • How to ask and answer questions
  • How and when to tell jokes
  • How to deal with difficult conversations
  • How to charm and persuade others

Nothing reveals more about who you are than what you say. And no book offers practical and easy-to-learn keys to successful conversations like The Art of Talking to Anyone.

About the Author

Rosalie Maggio is the author of nineteen books, including the million-copy bestseller How to Say It: Words, Phrases, Sentences, and Paragraphs for Every Situation; Great Letters for Every Situation; and The How to Say It Style Guide.

Inside This Book (Learn More)
First Sentence
The art of conversing with anyone begins long before you arrive at wherever you hope to speak charmingly and intelligently. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index
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Customer Reviews

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Most Helpful Customer Reviews
64 of 68 people found the following review helpful
2.0 out of 5 stars Limited scope leaves little to gain 17 July 2006
I usually find books like this leave me impressed with the understanding the writer has of the subject, but I was disappointed and found this book limited.

There were a few useful points early on, but there was a lot of repetition, and I thought the scope of the book was very narrow. Areas I thought wuld be explored as a matter of course were not covered and there seemed to be a large focus on social conversations with people you work with. Perhaps the biggest impression this has left me with is the difference between American and British conversation; samples phrases given as examples were generally the type seen as cheesy and false by the British but work well in the States. It was hard to read without an American accent in my head.

Essential areas I expected but were not covered included:


Dealing with confrontation

Persuasive techniques

Calming aggressive people

Getting quiet people to talk

The role and use of open and closed questions

Instead the repetetive returns to social work settings had me flicking back through the book to see if I'd accidentally put my bookmark in the wrong place and was re-reading an old chapter.

I think this may be useful to people who really do have a difficulty in talking to anyone, but to those with limited skills looking to understand conversation better, I would not reccomend this book.
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5.0 out of 5 stars nice 19 July 2014
By Abdalah
Format:Paperback|Verified Purchase
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Most Helpful Customer Reviews on (beta) 3.4 out of 5 stars  12 reviews
34 of 45 people found the following review helpful
5.0 out of 5 stars Basic and Specifics of Talking in Various Situations. 4 Aug 2005
By John Matlock - Published on
Much of life starts with conversation. To some of us it comes easy, to some of us it is very difficult. Perhaps the hardest is the conversation at a job interview, or that first conversation with someone to whom you are attracted.

In the job interview, the interviewer will usually be asking questions. Your job is to provide the answers he wants to hear. Even if you decide you don't want the job, if you don't get an offer you don't get to decide.

In the romantic area it's really much easier. If both of you are interested, the conversation will flow - once you get it started. If the other person isn't interested, there isn't anything you can do to change it, move on to the next person. Getting it started is your job, and as with the other situations where you need help, this book will give you some good ideas. Good ideas of both things to say, and things not to say.

This book has eight chapters on the basics of being a good conversationalist. Then there are nine chapters on talking in various situations from the workplace to social events to talking with romance in mind. She knows what she is talking about.
18 of 24 people found the following review helpful
1.0 out of 5 stars More annoying than helpful 22 Jun 2007
By Brian E. Dean - Published on
I have recently been into social dynamics and thought a book about the fine points of conversation would be helpful. Unfortunately, the book seems to be written by a prude who makes every effort to make your conversations as dull and boring as the book itself is.
Some major issues with the book.
a) Although "art" is the word chosen, most of the advice consists of things to avoid and in very specific detail (for example she says NEVER to say "to make a long story short")
b)More than half of the book text consists of assanine quotes from others that hardly relate to the subject as well as NUMEROUS and seemingly endless lists of statement examples (ie. "How nice of you" etc.) The author fails to realize that reading these are incredibly uninteresting and eliminate any sense of style one may develop. To top it off they are in alphabetical order which makes it easier to quickly glance over them.
c) The author seems to want to make you a parrot by telling you exactly how to respond in certain situations. She also often contradicts herself in these examples. She states to not say anything personal to anyone you meet yet reccomends a converstation starter as "you look fit, what do you do for a workout regiment".

Overall this book is a complete waste of time written by someone who I would never want to have a conversation with. She is so afraid of making a mistake that I would end up talking to her for an hour about the weather.

Conversations (at least socially) are meant to be fun, not exercises in safety. It is not the end of the world if you take a risk. It makes for a memorable conversation. I would avoid this book like SARS.
3 of 3 people found the following review helpful
1.0 out of 5 stars Worst Option 12 Oct 2012
By chrispriiice - Published on
There are other books in this field that are much better- How to Win Friends..., Conversationally Speaking, anything by Don Gabor. This book looked interesting because of how it breaks down specific situations (talking to people at work, talking to people on the street, etc.). The information in each of those subsections are largely pretty repetitive and not as specific as I thought they would be. The entire tone of the book is not encouraging either, which is tough for someone who is shy. The advice in the section on when to tell a joke is basically "don't tell jokes unless you are already funny because it will get awkward or you will offend someone." This may even be solid advice, but it should be phrased more positively for someone who purports to be a communications expert. I'd go with another book on the topic.
4 of 5 people found the following review helpful
5.0 out of 5 stars Great 28 Jan 2009
By H. Singh - Published on
I enjoyed reading this book because of the actual examples it gives that you may adjust as you need to. Most other conversation books don't give you that, and to that effect, don't really help people that are trying to figure exactly what to say rather than just underlying concepts. Though much of the book may seem bland for those who don't like to take manners into account, it is written properly as it is. I highly recommend this book for novice/intermediate individuals who want to improve their conversation skills!
13 of 19 people found the following review helpful
2.0 out of 5 stars How to be a boring individual 24 May 2006
By K. Ranjan - Published on
The first 1 or 2 chapters of this book do indeed give you some good pointers on how to build rapport and to look for common threads, all very important parts of a conversation. However the latter chapters really get dull and tend to advice the reader to shy away from responding openly to real life situations such as when a friend approaches you with a problem, the author advices that you shy away from really putting yourself in their shoes and offering help, rather it gives you advice on how to decline offering help to someone in need. It also advices the reader not to tell jokes in any situation or to shy away from tellign detailed stories. Whilst for a social lepper this maybe sound advice most of us want to live in a world full of excitement and have conversations that are fullfilling for everyone, not just being a bore and trying to "fit in". Perhaps as an Brit this book is very American centric, but I'm sure even Americans are not even so boring!
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